From Black Box to Glass Box: Sage and PwC commit to tackling AI trust gap in finance
April 28, 2026
New research by Sage and IDC shows seven in ten finance leaders will reject AI outputs they cannot explain, highlighting the need for more transparent, accountable AI.
Finance professionals are spending an average of 12.9 hours every week reconstructing, validating, and defending AI outputs, meaning adoption remains slow and cautious.
26% of AI time savings are lost to verification, explanation, and reconstruction work, showing that a lack of transparency doesn't remove labor - it shifts it into explanation work that slows scale.
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