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Coronavirus (COVID-19) support

Sage is committed to supporting businesses in Asia by providing helpful advice and expert guidance to ensure your business receives the assistance it needs to respond to these uncertain times.

Find quick access to industry compliant solutions that enable your business to operate remotely, update yourself with relevant government programs, sign in to our webinars on operating remotely and productively, and learn from other useful advice and resources to help your business reinvent your operations for recovery during this COVID 19 pandemic.

Steve Hare

Steve Hare, CEO: Navigating uncertain times with calm, caution, and commitment

Read Steve's blog >

Arlene Wherrett

Arlene Wherrett, Vice President & Managing Director, Sage Asia: As our Sage customers start to look for the new normal, Sage will be right by their side, helping to face the next steps together for their business.

Read Arlene's message >


Learn how you can make the best use of your Sage product.

Unlocking value from Sage Enterprise Intelligence & Sage X3

Learn how you can leverage SEI for data-driven insights, empowering you to overcome the challenges of cash flow stability; changing customer and supplier demands and more. Discover features, including fast deployment; single-pane view of data across all systems; seamless access across any device; Excel-Add ins and more

Automate your cash flow forecast and account receivable collection

Learn how you can gain a real-time view into your cash flow position, and have an effective tool to manage your accounts receivable collection and get paid faster, leveraging technologies from Sage CashView and Draycir Credit Hound.

Enable Sales Anywhere

Find out how you can enable your staff to work remotely and equip them with the right tools to manage the sales process effectively. Learn how AutoSimply mobile solutions enable sales to take place anywhere and anytime, synchronize transactions with your Sage 300 real-time and eliminate labour intensive data entries in the back office.

Smarter Remote Working

In this webinar, our ISV partners, Orchid Systems, shared how they have been able to maintain business continuity and productivity using a Sage 300 setup that includes their modules. Learn how an on-premise Sage 300 installation can form part of a hybrid-cloud environment that supports remote working. Experience a demonstration of real-life business scenarios featuring a selection of Sage 300 add-ons from Orchid Systems.

Leverage on Sage Enterprise Intelligence for data-driven insights

Sage Enterprise Intelligence (SEI) is an intuitive and flexible Data Analytics solution that allows users across departments access to data for visibility they need to navigate towards organisational success. In this webinar, Sage experts will show you the advantages of SEI and how you can make your data work harder for you through dynamic and well-defined report templates accessible anywhere, anytime.

How to make your Sage 300 application “Workfrom-Home” capable

Explore the latest capabilities of Sage 300cloud, the companion user interface to your Sage 300 system. Learn how you can deploy it today to address your need to provide an effective solution to your work-from-home dilemma.

Norming Resource Manager - A Work-From-Home Solution with Sage 300

Norming Resource Manager is a fully integrated Sage 300 web-based ISV solution to help you manage your company’s business operations from purchase to pay, project scheduling, employee time management and expense claim all while ensuring that your company’s SOPs are adhered to. Find out from this webinar, through demos and Q&A, how Norming Resource Manager helps you be more productive working from home.

Working Remotely with Sage CRM

Sage CRM provides your business with a single source of real-time customer insights, helping you retain customers and better understand both your existing customers’ experiences as well as prospect base. Find out the business value in adding CRM to your Sage 300 installation and see CRM in action through our demo.

Working remotely

The government is encouraging people to work from home if possible. Our resources can help you keep your business running and productive.

Manage your cashflow

Helpful advice and tools to understand and manage your business cashflow and costs through these challenging times

Caring for your employees

Helpful advice and tools to take care of your employees

Build resilience during challenging times

We're open for business and here to support you. Gain valuable insights for your business with thought leadership articles and more.

Stay up to date on the latest advice

Malaysia Government Information

Prihatin Economic Stimulus Package

Tech Relief Solutions During COVID-19

IMSME Portal – myKNP financing advisory services for SMEs

(to support Prihatin initiative for SMEs)

More on Prihartin Rakyat Economic Stimulus Package

Useful articles

Singapore High Comm: MyPass no longer required to enter Malaysia via land or air

Prevention and Control of Infectious Diseases (Fee for Covid-19 Detection Test) Regulations 2020 – Overseas Travellers

Guidelines for Entry Point Screening of Travellers during RMCO
All About the Bantuan Prihatin Elektrik (BPE) package

Cinemas, pools and live events allowed from 1st July onwards

What Employers should know about Malaysia’s Hiring Incentive Programme (PenjanaKerjaya)

All about the RM$35billion Penjana plan for Economic Recovery

What to do if you haven’t received your wage subsidy payments

What Employers should know about PenjanaKerjaya

Regulations on Re-opening from Malaysia’s National Security Council (Majlis Keselamatan Negara Malaysia)

More than 4,000 jobs for grabs under PTPN

July 1st : Cinemas, Live Event Venues Reopening

List of businesses and activities allowed under Recovery MCO until Aug 31

MySejahtera app’s Check-In feature now live, stores can register for QR codes

Here’s What You Need to Know From The Penjana Economic Regeneration Plan in Malaysia

Malaysia to enter recovery movement conditional order from 10 June : All You Need to Know

To lift or to extend MCO : To be decided on June 6th

School reopening guidelines

Free Internet from local telcos for businesses to stay connected

Malaysia Council of Churches Release Additional Guidelines for Re-Opening

May 15th : Closing Date for Prihatin Special Grant Applications

Malaysia COVID-19 Testing for Individuals – Kits & Drive-Through

Malaysia Government App to monitor the spread of COVID-19 pandemic

Differences between Malaysia’s Employee Retention Program and Wage Subsidy

Employer Advisory Services (EAS) Program – to secure customised plans for EPF contributions

Prihatin Phase 2 Payout

MyTrace app from MOSTI – to help local government trace individuals who have gone near any infected with COVID-19

Tips on getting more wifi bandwidth during WFH

MySejahtera app – Malaysia’s own COVID-19 Tracing App

BPN Applications – Deadline of Thursday, 30th April

Business Rescue Options Under Companies Act in Malaysia

FAQs on Prihartin Eligibility Criteria

What HR needs to know about Malaysia’s Enhanced Wage Subsidy

Free access to solutions

Sage Business Cloud Accounting: Free 30 days trial

Manage your accounts, any time, anywhere. No ties, cancel any time. Available to new customers.

Sage UBS: Free 30 days trial

From Accounting, Inventory and Billing Modules, Sage UBS is a highly trusted software solution perfect for small and medium sized companies looking to manage their accounts and financial effectively in a professional way. Try it free for 30 days.

Best practices for SMEs during COVID-19

Learn from other business peers who need the same business benefits as you do – from tools that enable increased company productivity, real-time visibility of business performance, technology simplification to processes that reduce wastage of time and manual processes. 

Cairnhill Metrology

"The engagement with Sage has made a good impact across the business. It has enabled Cairnhill to use less paper; it encourages teamwork through data sharing leading to greater collaboration; and it has improved workflow and process simplification for improved productivity."

Lim Seng Choo, Group Managing Director

Helmi Talib & Co

"It has helped increase the productivity of our employees. And because all our accounts are interlinked and accurately updated, it helps us submit financial reports to our clients in a more timely fashion, according to all financial and statutory requirements.”

Ana Marie Ronquillo, Senior Manager, Business Process Outsourcing

Astone Hong Kong

“Astone is very happy with the benefits Sage 300cloud has delivered, helping the company eliminate inefficiencies, improve internal processes, and make faster, better decisions.”

Terrence Wong, Director of Product Development & Operations

Christopher Sim & Co.

“Sage UBS makes billing and accounting easy. It helps us save a lot of time when posting billing in accounting. And it helps our clients stay compliant with statutory payroll requirements.”

Ling Ping Leong, Manager

Okaya Lanka

“Sage 300cloud really does help us minimise manual processes. It provides us with more control. For example, it helps us prevent duplication of payments, which is a big advantage. It has given us a fool-proof system for our finance department.”

Buddhika Hathwaick, Accountant

Gummi Metall Technik

“Sage X3 has helped us save a lot of time across our departments, including our purchasing and stores departments. The solution is completely integrated, so you don’t have to do everything manually.”

Sivanjothi K, Business Unit Manager

Temasek Polytechnic

“Sage 300 provides an easy learning interface because it’s user friendly and a simple way of doing things.”

Joanna Tan, Senior Lecturer

Boh Tea

“It’s vital that each stage of our production process runs as effectively as possible. With real time data, actionable reports and simplified vendor onboarding and invoicing, Sage helps us run our business from end to end."

Caroline Russel, CEO

Barakah Cuisine Ventures

“Sage Business Cloud Accounting is a very easy-to-use solution. It’s allowed my restaurant manager to easily understand basic journal entries, even though he doesn’t have any formal accounting qualifications.”

Dr. Mohd Ariff Kasim, Owner

We're here for you

Sage 300

Sage Partner or renewals team
Tel : + 65 6336 6118
Enquiries [email protected]

Sage X3

Sage Partner or renewals team
Tel : + 65 6336 6118
Enquiries [email protected]

Sage UBS

Tel : + 60 3 2272 9999
Support e-mail [email protected]
Enquiries [email protected]

Sage EasyPay

Sage Partner or our renewals and support teams 
Telephone number : + 65 6336 6118
Enquiries [email protected]
Support e-mail [email protected]


Sage Business Cloud Accounting

Tel : + 60 3 2272 9999
Support e-mail [email protected]
Enquiries [email protected]

Practical help and advice to support you right now

Business continuity: How to confidently approach it with a clear focus

Business continuity : How to confidently approach it with a clear focus

Coronavirus (COVID-19) is rightly considered the most significant challenge to daily business of the modern era. But its business disruptions are not unique : the financial crash of 2007/08, the Fukushima nuclear reactor burnout, and the terrorist attacks of 9/11 all left long-lasting global footprints on business. Business disruptions happen – and seemingly with increasing regularity. [&hellip ;]

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Coronavirus: How accountants can offer support to their clients

Coronavirus : How accountants can offer support to their clients

Learn how your accountancy practice can support your clients as they tackle a number of business challenges due to coronavirus.

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Coronavirus: 5 important things manufacturers need to focus on now

Coronavirus : 5 important things manufacturers need to focus on now

As with other businesses and industries around the world, the coronavirus (COVID-19) outbreak has resulted in a hugely challenging period for many manufacturers around the globe. In our conversations across industry, we detect a mixture of emotions. There is uncertainty and nervousness, but also an underlying excitement. Here are what we believe are the key [&hellip ;]

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While rebuilding your business, check these important numbers

While rebuilding your business, check these important numbers

Keeping tabs on these metrics will help you track your recovery progress As your business rebuilds, key performance indicators (KPIs) let you quickly check on how your company is doing. Bringing to light where you can improve is essential to moving forward and achieving your business goals. Focus on these five KPIs to help steer [&hellip ;]

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7 Ways to improve employee productivity

7 Ways to improve employee productivity

Is your team too busy to get any work done ? It may sound like a silly question but consider how many days you’ve started the morning with a set to-do list, then got waylaid by meetings and emails. Sound familiar ? Over a third of 3,500 employees, we polled admitted to being productive for less than [&hellip ;]

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Coronavirus: 5 important lessons to boost supply chain efficiency

Coronavirus : 5 important lessons to boost supply chain efficiency

Discover how dual sourcing and automation can help manufacturing, logistics and warehousing firms with supply chain efficiency.

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5 tips to keep your small business moving during uncertainty

5 tips to keep your small business moving during uncertainty

Fluctuations in the marketplace can be trying for small businesses and entrepreneurs. While you might feel as if you have no control over societal factors that impact your industry, these are the times to quickly adapt, innovate and seize on opportunities to ensure your business survival. Though unwelcome and disruptive, dire predicaments force us to [&hellip ;]

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Coronavirus: 4 tips to help your financial services firm keep moving

Coronavirus : 4 tips to help your financial services firm keep moving

As we navigate through uncharted territory with the coronavirus outbreak impacting every aspect of our personal and professional lives, we find ourselves having to re-evaluate even our most routine tasks and activities in a new way. Over the past few weeks, I’ve connected with customers, business partners, industry experts and teammates. The underlying sentiment for [&hellip ;]

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Sage Legal Disclaimer

The information contained herein is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. We would like to stress that there is no substitute for customers making their own detailed investigations or seeking their own legal advice if they are unsure about the implications of trade on their businesses.

While we have made every effort to ensure that the information provided herein is correct and up to date, Sage makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.