What is CRM? Guide to customer relationship management
Read up on the benefits of customer relationship management software and get our six-step plan for creating a CRM strategy.
Know your business to grow your business.
Evaluate where your business stands and make more informed business decisions that you can be confident about.
Deliver an exceptional customer experience to improve customer retention and drive revenue growth.
Avoid duplication of work, empowering your teams to work faster and smarter. With a single solution, everyone becomes more productive and efficient.
With access to a wealth of sales information, your salespeople are equipped to sell smarter and more efficiently, never missing an important deal.
Read about some of the benefits our customers are experiencing.
Accelerated response time to customer enquiries with accurate information related to project costing and pricing.
Provide time and expenses tracking through mobile devices to get real-time insight on tasks completed.
Improve accounting processes with automated creation of customer invoices, revenue recognition entries and budget adjustments.
Simplify project management and ensure accurate tracking to optimise profitability and keep projects on schedule.
A CRM solution helps you simplify the sales process, shorten sales cycles, and make the most of every sales opportunity.
CRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales.
They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution, like Sage 300cloud.
Avoid duplication of work and handle customer relationships more efficiently with a consolidated view of data.
Based on your latest customer information, send email campaigns in MailChimp, track it with Sage CRM and drive growth upwards.
25% rise in sales? 60% productivity uplift?
See how your business management solution can help you accomplish this and more.
Nurturing customers and providing them with an excellent customer experience will help you increase profits.
Avoid duplication of work, empowering your teams to work faster and smarter.
With a single solution everyone becomes more productive and efficient.
Simon Adcock, Managing Director
ATEC Security