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Charcoal Group fuels growth with Sage Intacct

Charcoal Group - Canada

Leading hospitality group streamlines financial management, eliminates manual reporting, and drives smarter decision-making with Sage Intacct.
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Expanding restaurant group struggles with outdated financial processes

Charcoal Group, a hospitality leader in Ontario, rapidly expanded but faced financial management inefficiencies. Their reliance on Sage 300 and manual reporting with spreadsheets slowed decision-making and created operational bottlenecks. Consolidating data across multiple restaurant locations was time-consuming, delaying access to critical business insights.

Hospitality is a real-time industry. If we can't access the data in the moment, we miss opportunities.

Bruce Dimytosh
CFO

Sage Intacct streamlines financial management for multi-location success

Charcoal Group transitioned from Sage 300 to Sage Intacct, a cloud-based financial management solution. This move automated reporting, streamlined multi-entity consolidation, integrated with POS and payroll systems, and provided real-time insights accessible across all locations. Sage Intacct eliminated spreadsheet dependency and improved collaboration across finance and operations teams.

Sage Intacct got us out of the spreadsheet business. Financial statement prep time is down from hours to just minutes.

Bruce Dimytosh
CFO

Real-time data powers efficiency, scalability, and smarter decisions

With Sage Intacct, Charcoal Group significantly reduced financial reporting time, improved visibility, and eliminated manual processes. Managers now have instant access to key metrics, enabling faster, data-driven decisions. The company expanded by six new restaurants without increasing accounting staff, while integrated automation across POS, payroll, and inventory systems streamlined operations.

Time is our most precious commodity. Sage Intacct gives us back time. We're prepared for any growth opportunity but don't need to scale up our accounting team just to keep pace.

Bruce Dimytosh
CFO