Charcoal Group fuels growth with Sage Intacct

Charcoal Group, a hospitality leader in Ontario, rapidly expanded but faced financial management inefficiencies. Their reliance on Sage 300 and manual reporting with spreadsheets slowed decision-making and created operational bottlenecks. Consolidating data across multiple restaurant locations was time-consuming, delaying access to critical business insights.

With Sage Intacct, Charcoal Group significantly reduced financial reporting time, improved visibility, and eliminated manual processes. Managers now have instant access to key metrics, enabling faster, data-driven decisions. The company expanded by six new restaurants without increasing accounting staff, while integrated automation across POS, payroll, and inventory systems streamlined operations.