search icon

How Caraway scales with Sage Supply Chain Intelligence

Caraway - United States

Caraway, a non-toxic kitchenware brand founded in 2018, started as a direct-to-consumer business before expanding with an omnichannel strategy. Today, its products are available online and through major retailers like Target and Macy’s.
Discover Sage Supply Chain Intelligence

Confronting growth challenges

Caraway had a small operations team that was finding it increasingly complex and time-consuming to manage rising supply and demand.
 
In 2019, they turned to Sage Supply Chain Intelligence's customizable supply chain visibility platform to help them track, manage, and automate their supply chain production process. 

Over the course of just one year, the team's order volume grew 11x, and continued to double the year after. 

Today, the platform provides real-time visibility across suppliers, parts, and purchase orders.

I've been incredibly impressed by Sage Supply Chain Intelligence since we adopted the software. From the product to the team, Sage Supply Chain Intelligence really knows and supports its users. I can't imagine having launched our business without it, and I look forward to leveraging it even further as we continue to scale our operations.

Mark Riskowitz
VP of Operations

Integrating technology

Caraway connected Sage Supply Chain Intelligence with platforms like Flexport and later an ERP, creating a single source of truth. 

With added visibility across multiple systems, the Caraway team can execute day-to-day tasks with all the information they need in one place, including:

  • Streamlined purchase orders with custom milestones for full visibility.
  • Centralized documentation for packing lists, invoices, and quality checks.
  • Optimised shipping, reducing stock outages and improving delivery speed.

Driving efficiency and growth

Caraway continues to expand product lines and retail channels. Using custom workflows, the team accelerates new product introductions and reorders, ensuring the right stock is in the right place at the right time.

Sage Supply Chain Intelligence's customized workflows and automation combined with direct integrations with our other systems has significantly reduced the number of hours wasted on manual data entry and improved our data integrity. We've been able to focus on strategic initiatives critical to our ability to scale into new products and channels effectively.

Mark Riskowitz
VP of Operations

Software and services for every business

Whatever your business size or type, there's a Sage solution for you.

Sage Supply Chain Intelligence

Take the guesswork out of your supply chain
Learn more about Sage Supply Chain Intelligence