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hope haven - UNITED STATES

Hope Haven increases finance team efficiency with Sage Intacct

Human services nonprofit turns efficiency gains from Sage Intacct software into greater compassionate care

Putting old legacy ERP system to bed

After a period of rapid expansion, Hope Haven’s finance team realized it was time to retire their decades-old ERP system. The server-based software was heavily customized, so it required constant IT upkeep and didn’t integrate with other systems. Hope Haven needed a better way to meet its increasingly complex financial, management, and government reporting requirements.

People who used to spend their time entering vast amounts of AR or AP data by hand are now able to branch out and help different departments.

Dana Bakker
Controller

Big time savings free up caregivers to do what they do best

Overall, Dana estimates that Sage Intacct’s powerful capabilities slashed report preparation time by 75% and reduced the time and cost of the organization’s audit by around 20%.

By assisting with our caregivers’ administrative work and other tasks that always got put on the back burner, it is freeing those folks up to better serve our mission.

Dana Bakker
Controller

Improved reporting accuracy and personalized dashboards keep Hope Haven happy

Sage Intacct’s automation and multi-dimensional general ledger structure have helped Hope Haven improve reporting accuracy by 30%. The finance team can slice and dice financial, operational, and outcome metrics multiple ways, and Sage Intacct’s personalized dashboards allow managers, executives and finance team member to get the information they need all in one place.

Sage Intacct is our one-stop-shop where we see not only Hope Haven’s financial information, but statistical details like income and expenses per constituent as well.

Dana Bakker
Controller