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End-User License Agreements (EULAs) and Supplemental License Terms

You can review the end user software license agreements for Sage’s products by selecting the applicable product below.  Certain agreements contain supplemental software license terms that are also linked below.

If the EU General Data Protection Regulation 2016/679 (the “GDPR”) governs Sage’s processing or controlling of personal data, then the Data Processing Addendum (which Sage may amend from time to time) also applies to your use of a Sage product. 

EULAs

Sage 50 Accounting Products

Sage 100 & Sage 100cloud

Sage 100 Contractor

Sage 300 & 300cloud

Sage 300 Construction and Real Estate 

Sage 500

Sage Budgeting and Planning

Sage Business Cloud Accounting

Sage Business Cloud Accounting Standard

Sage Business Cloud X3 & Sage X3 Cloud Subscription Agreement

Sage BusinessWorks Accounting

Sage BusinessVision

Sage CRM

Sage Estimating

Sage Fixed Assets

Sage HRMS

Supplemental License Terms

Sage Download Manager

If your product uses the Sage Download Manager for downloading new software, then the following restrictions apply to such use:  The Sage Download Manager program contains a component covered by this license – MyDownloader: A Multi-thread C# Segmented Download Manager, by Guilherme Labigalini, The Code Project Open License (CPOL) version 1.02, http://www.codeproject.com/KB/IP/MyDownloader.aspx.

Sage 100 & Sage 100cloud

Applianz

Sage makes no and disclaims all expressed and implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose with respect to any third-party software, hardware, or services provided by Applianz, Inc. In no event shall Sage be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of any third-party software, hardware, or services provided by Applianz, Inc., even if advised of the possibility of such damage.

Avalara

If You subscribe to tax services from Avalara, Inc. in connection with Your Software, the provisions of the Avalara Master Services Agreement apply to You. (Download the agreement)

DocLink

Microsoft SQL Server

If you acquired a license to Microsoft SQL Server 2016 Standard Edition Runtime – CAL or Server, the provisions of the Microsoft SQL Server 2107 Standard Edition End User License Agreement apply to You. (Download the agreement

PEP

If You are a new customer or an upgrading customer who has not previously opted out of participating in the Sage 100 Product Enhancement Program (“PEP”), You may automatically be enrolled in PEP when You install this Program. Through PEP, Sage collects information on Your hardware and how You use Sage software and its in-product Help and services. This information will help Sage identify trends and usage patterns to improve the quality of the products and services it offers. Sage will not collect any of Your Sage 100 data or any personally identifiable information. Your participation in this program is voluntary—You may opt-out of PEP at any time by going to the Services menu in the Program.

Sage Enterprise Intelligence

If you acquired a license to Sage Enterprise Intelligence (SEI), the following additional terms apply to you:

Backup.

For the purposes hereof:

(i)   “Customer Data” shall mean the data, information or material provided, inputted or submitted by you or on your behalf into the Software, which may include data relating to your customers and/or employees;

(ii)  “Software” means collectively Sage Enterprise Intelligence (SEI), and the relevant documentation; and

(iii) “Software Data” means data that relates to the operation or configuration the Software.

For SEI provided as an on-premises software, you are responsible to have and maintain in place industry standard backup/disaster recovery processes for Customer Data and Software Data, including for reconstruction of lost or altered source data.

For SEI provided as a cloud services, you are responsible to keep copies (in any relevant format) of all source data that is submitted/entered by you or your representatives on the Software and to have and maintain in place industry standard backup/disaster recovery processes for Customer Data (including for the reconstruction of lost or altered source data). Sage (or its licensors and suppliers, as applicable) is responsible to have and maintain in place industry standard backup/disaster recovery processes for Software Data; provided, however, that Sage (or its licensors and suppliers, as applicable) shall only be obligated to provide you the same backup/disaster recovery standards as those provided by Sage’s hosting providers.

Sage 100 Contractor

Database License Purchases

You acknowledge and agree that You assume all risks associated with the use of and reliance on any Database delivered by Sage. All Databases are provided “AS IS” with no express or implied warranties whatsoever. Neither Sage nor its Database Providers (including but not limited to NECA, i2, and RS Means) shall be responsible or liable for (i) any errors in: productivity rates, pricing, calculations, documentation, any other data, or the transcription of same (collectively “Data”) included in any Database delivered by Sage; or (ii) for any damages suffered by You or any party claiming through You, arising from Your reliance on the Data and Your failure to obtain correct or updated Data. You remain solely responsible for the accuracy, applicability, review of, and results obtained from using the Data. You hereby release Sage and its Data Providers from and waive any right to assert any claim under any legal theory which may arise against Sage and/or its Data Providers by reason of Your use of or reliance on the Database and/or the Data.

Use Restrictions

You may install the Software on a single computer for access and Use by a single user, or on a single server for concurrent access and Use over a network by multiple users, so long as the number of users at any one time does not exceed the number of "Uses" You pay for.

Sage 300, Sage 300cloud, & 300 online

Avalara

If You subscribe to tax services from Avalara, Inc. in connection with Your Software, the provisions of the Avalara Master Services Agreement apply to You. (Download the agreement)

DocLink

Microsoft SQL Server

If you acquired a license to Microsoft SQL Server 2016 Standard Edition Runtime – CAL or Server, the provisions of the Microsoft SQL Server 2107 Standard Edition End User License Agreement apply to You. (Download the agreement)

Sage Enterprise Intelligence

If you acquired a license to Sage Enterprise Intelligence (SEI), the following additional terms apply to you:

Backup

For the purposes hereof:

(i) “Customer Data” shall mean the data, information or material provided, inputted or submitted by you or on your behalf into the Software, which may include data relating to your customers and/or employees; 

(ii) “Software” means collectively Sage Enterprise Intelligence (SEI), and the relevant documentation; and

(iii) “Software Data” means data that relates to the operation or configuration the Software.

For SEI provided as an on-premises software, you are responsible to have and maintain in place industry standard backup/disaster recovery processes for Customer Data and Software Data, including for reconstruction of lost or altered source data.

For SEI provided as a cloud services, you are responsible to keep copies (in any relevant format) of all source data that is submitted/entered by you or your representatives on the Software and to have and maintain in place industry standard backup/disaster recovery processes for Customer Data (including for the reconstruction of lost or altered source data). Sage (or its licensors and suppliers, as applicable) is responsible to have and maintain in place industry standard backup/disaster recovery processes for Software Data; provided, however, that Sage (or its licensors and suppliers, as applicable) shall only be obligated to provide you the same backup/disaster recovery standards as those provided by Sage’s hosting providers. 

Sage 300 Construction and Real Estate

Event 1 Software

Your use of Office Connector Starter for Sage 300 Construction and Real Estate is governed solely by the provisions of the end user license agreement from Event 1 Software. (Download the agreement)

Sage 500

Applianz

Sage makes no and disclaims all expressed and implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose with respect to any third-party software, hardware, or services provided by Applianz, Inc. In no event shall Sage be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of any third-party software, hardware, or services provided by Applianz, Inc., even if advised of the possibility of such damage.

Avalara

If You subscribe to tax services from Avalara, Inc. in connection with Your Software, the provisions of the Avalara Master Services Agreement apply to You.  (Download the agreement)

DocLink

Microsoft SQL Server

If you acquired a license to Microsoft SQL Server 2016 Standard Edition Runtime – CAL or Server, the provisions of the Microsoft SQL Server 2107 Standard Edition End User License Agreement apply to You. (Download the agreement)

PEP

If You are a new customer or an upgrading customer who has not previously opted out of participating in the Sage 500 ERP Product Enhancement Program (“PEP”), You may automatically be enrolled in PEP when You install this Program. Through PEP, Sage collects information on Your hardware and how You use Sage software and its in-product Help and services. This information will help Sage identify trends and usage patterns to improve the quality of the products and services it offers. Sage will not collect any of Your Sage 500 ERP data or any personally identifiable information. Your participation in this program is voluntary—You may opt-out of PEP at any time by going to the Services menu in the Program.

Sage Enterprise Intelligence

If you acquired a license to Sage Enterprise Intelligence (SEI), the following additional terms apply to you:

Backup

For the purposes hereof:

(i) “Customer Data” shall mean the data, information or material provided, inputted or submitted by you or on your behalf into the Software, which may include data relating to your customers and/or employees;

(ii) “Software” means collectively Sage Enterprise Intelligence (SEI), and the relevant documentation; and

(iii) "Software Data” means data that relates to the operation or configuration the Software.

For SEI provided as an on-premises software, you are responsible to have and maintain in place industry standard backup/disaster recovery processes for Customer Data and Software Data, including for reconstruction of lost or altered source data.

For SEI provided as a cloud services, you are responsible to keep copies (in any relevant format) of all source data that is submitted/entered by you or your representatives on the Software and to have and maintain in place industry standard backup/disaster recovery processes for Customer Data (including for the reconstruction of lost or altered source data). Sage (or its licensors and suppliers, as applicable) is responsible to have and maintain in place industry standard backup/disaster recovery processes for Software Data; provided, however, that Sage (or its licensors and suppliers, as applicable) shall only be obligated to provide you the same backup/disaster recovery standards as those provided by Sage’s hosting providers.

Sage Budgeting and Planning (All Modules)

Use Restrictions

You may use the Software, with some limitations and without registration, in demonstration mode for up to one ninety (90)-day period following installation. If the Software is not registered within this time, You must uninstall and remove the Software. You agree that any user consents to the terms of the License. For each license to use the Software on a “named” basis that You purchased, Sage grants You the right to designate a single named user, which may change from time to time. That user is granted, a personal, nonexclusive license to use one copy of the Software on a single installation of the product. You may install the client Software on multiple machines provided that the Software is used only by named user.

Sage Business Cloud X3

Crystal Reports (SAP)

Datalinx Computer Systems

DocLink

Microsoft SQL Server

If you acquired a license to Microsoft SQL Server 2016 Standard Edition Runtime – CAL, Server, or the 2016 Standard Edition Full Use, the provisions of the Microsoft SQL Server 2107 Standard Edition End User License Agreement apply to You. (Download the agreement)

Process Weaver

Prophix Software

Sage Enterprise Intelligence

If you acquired a license to Sage Enterprise Intelligence (SEI), the following additional terms apply to you:

Backup

For the purposes hereof:

(i) “Customer Data” shall mean the data, information or material provided, inputted or submitted by you or on your behalf into the Software, which may include data relating to your customers and/or employees;

(ii) “Software” means collectively Sage Enterprise Intelligence (SEI), and the relevant documentation; and

(iii) “Software Data” means data that relates to the operation or configuration the Software.

For SEI provided as an on-premises software, you are responsible to have and maintain in place industry standard backup/disaster recovery processes for Customer Data and Software Data, including for reconstruction of lost or altered source data.

For SEI provided as a cloud services, you are responsible to keep copies (in any relevant format) of all source data that is submitted/entered by you or your representatives on the Software and to have and maintain in place industry standard backup/disaster recovery processes for Customer Data (including for the reconstruction of lost or altered source data). Sage (or its licensors and suppliers, as applicable) is responsible to have and maintain in place industry standard backup/disaster recovery processes for Software Data; provided, however, that Sage (or its licensors and suppliers, as applicable) shall only be obligated to provide you the same backup/disaster recovery standards as those provided by Sage’s hosting providers.

Skynamo

TrueCommerce

Sage BusinessWorks Accounting

PEP

If You are a new customer or an upgrading customer who has not previously opted out of participating in the Sage BusinessWorks Product Enhancement Program (“PEP”), You may automatically be enrolled in PEP when You install this Program. Through PEP, Sage collects information on Your hardware and how You use Sage software and in-product help and services. This information will help Sage identify trends and usage patterns to improve the quality of the products and services it offers. Sage will not collect any of Your Sage BusinessWorks data or any personally identifiable information. Your participation in this program is voluntary—You may opt out of PEP at any time by going to the Help menu in the Program.

Pervasive

The database in the Program is provided by Pervasive Software, Inc. (“Pervasive”). As part of its effort to ensure activation of valid software licenses, Pervasive will collect software and system information, including, but not limited to, information about your hardware, network, and operating system to uniquely associate the computer with your Pervasive licenses. Data is also collected during uninstalls, product updates, and any license management. No personal identity information is collected.

Sage CRM

Apache License

The Supplemental License Terms for Sage CRM include the terms of the Apache Software License, Version 1.1. (Download the license)

Microsoft SQL Server

If you acquired a license to Microsoft SQL Server 2016 Standard Edition Runtime – CAL or Server, the provisions of the Microsoft SQL Server 2107 Standard Edition End User License Agreement apply to You. (Download the agreement)

Sage Estimating

RSMeans Databases License Purchases

The following terms apply to any customer (individual or entity) (“Customer” or “you”) that licenses RSMeans® construction cost data and associated proprietary information (“Cost Data”) as part of Customer’s purchase/license of software (“Software”) from Sage . Through a license granted by R.S. Means Company LLC (“RSMeans”), Sage grants Customer a sublicense under the following terms, which defines Customer’s rights to access and use the Cost Data.

IMPORTANT: Carefully read this license before accessing or using any portion of the Cost Data. Accessing and/or using the Cost Data within the Software indicates your acknowledgment that you have read this Addendum and agree to its terms. If you do not agree, return the Cost Data (together with your proof of purchase) complete to Sage before installing and accessing it, for a full refund. This Addendum is proof of your license. Please treat the Cost Data as valuable property.

A. LICENSE: Sage, pursuant to an agreement with RSMeans, provides Customer a non-exclusive, non-transferable, limited sublicense, for the term of its license to the Sage Software, to use and display the Cost Data contained with the Software, provided that you fully comply with this Addendum. Customer’s license allows for the use and display of the Cost Data made available in the Software solely for use in the regular course of construction estimating and related work.

B. YOU MAY:

  1. Access and use the Cost Data for the limited purpose set forth herein.
  2. Download and temporarily store insubstantial portions of the Cost Data (“Downloaded Data”) in a spreadsheet for your personal and/or employment related use on a single storage device under your exclusive control, solely to display for your use such Downloaded Data.
  3. Include and distribute the Downloaded Data in a construction estimate or related work prepared for a specific project, to be distributed to a specific party, provided such party agrees not to further disseminate the Downloaded Data.

C. YOU MAY NOT:

  1. Merge, integrate or otherwise incorporate the Cost Data with any other software program.
  2. Extract, export, or download the Cost Data from the Software except as expressly provided herein.
  3. Use, copy, download, store, publish, modify, translate, transmit, transfer or sell the Cost Data, or any portion of the Cost Data.
  4. Prepare derivative works of the Cost Data.
  5. Store or use any portion of the Cost Data in an archival or other searchable database to be accessed by anyone.
  6. License or distribute the Cost Data to third parties, except as expressly permitted herein.
  7. Use the Cost Data as a component of or a basis for pricing any material, service, equipment or product offered for sale, license or distribution by Customer.

Except for the sublicense granted in this Addendum, all rights, title, and interest in the Cost Data, in all formats and media throughout the world, including all copyrights, are and will continue to be the exclusive property of RSMeans.

DISCLAIMER OF WARRANTY

EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE COST DATA IS PROVIDED AS-IS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, COMPATIBILITY, SECURITY, ACCURACY,OR NON-INFRINGEMENT. To the fullest extent permissible by law, RSMeans and its affiliates shall not be liable for your use of the Cost Data under any circumstances, including, but not limited to, by reason of the negligence by RSMeans. RSMeans does not warrant that defects will be corrected, or that the Cost Data will meet any particular criteria of performance or quality.

LIMITATION OF LIABILITY

USE OF THE COST DATA IS AT YOUR OWN RISK. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF FILES, INFORMATION, COMMUNICATIONS, CONTENT, OR OTHER MATERIAL ACCESSED THROUGH OR OBTAINED BY MEANS OF THE SOFTWARE. UNDER NO CIRCUMSTANCES SHALL RSMEANS OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THE COST DATA, EVEN IF RSMEANS, ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL LIABILITY OF RSMEANS AND ITS AFFILIATES HEREUNDER IS LIMITED TO THE AMOUNT, IF ANY, ACTUALLY PAID BY YOU FOR ACCESS AND USE OF THE COST DATA DURING THE TWELVE MONTH PERIOD IMMEDIATELY PRECEDING YOUR NOTICE OF CLAIM. YOU HEREBY RELEASE RSMEANS AND ITS AFFILIATES FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Sage Estimating QTO Integrator

Your use of Sage Estimating QTO Integrator is also governed by these additional terms. (Download the terms)

Sage Fixed Assets

Hosting Services

If You outsource the Software to a Hosting Services Provider for the sole purpose of enabling the Hosting Services Provider to provide to You operational and administrative functions (the “Services”) through Your server and client environment using the Software, which You outsource to Hosting Services Provider, the EULA is subject to the following additional terms (“Additional Terms”):

  1. Sage hereby grants to You limited, non-exclusive, non-transferable permission under all present and future domestic and foreign copyrights, patents, trade secrets, know-how, trademarks, and all other proprietary rights of Sage: (a) to permit access to the Software by Hosting Services Provider; and (b) to permit Hosting Services Provider to use the installed Software solely to perform the Services on behalf of You and for the exclusive use of You.
  2. Nothing in these Additional Terms shall be construed as extending or modifying the existing terms and conditions of the EULA or permitting Hosting Services Provider to use, sublicense, copy, or otherwise distribute the Product to or on its own behalf or to or on behalf of any third party with the exception of You.
  3. You agree that Sage shall have no liability whatsoever for any failure associated with the Services or Your use of the Hosting Services Provider, even if the party You engage was referred to You by Sage. You acknowledge and agree that You have chosen the Hosting Services Provider, and that such Hosting Services Provider is an independent party and not an agent of Sage. Hosting Services Provider is not authorized to make any warranty with respect to the Software, and You may not rely on any such unauthorized warranty.

PEP

If You are a new customer or an upgrading customer, You have automatically been enrolled in the Software Product Enhancement Program (“PEP”). Through PEP, Sage collects information on Your hardware and how You use the Software and its in-product help and services. This information will help Sage identify trends and usage patterns to improve the quality of the products and services it offers. Additionally, Sage may collect information through PEP to enforce its rights under the EULA (e.g., number of users for licensing, serial numbers, and registration numbers), and if a user updates his or her user information via a request prompted by the Software, information provided will be stored in PEP and used to update Sage’s customer records.

Use Restrictions

For each Single-User License that You purchase, You may Use one copy of the Software for a single named user at a single location. For each Site License that You purchase, You may Use the Software for each named user at a single location for which the Site License has been purchased. For each Network License that You purchase, You may Use the Software on a single network server or central computer which may serve only the number of named users (seat licenses) for which the Network License has been purchased.

Sage HRMS

PEP

If You are a new customer or an upgrading customer who has not previously opted out of participating in the Sage HRMS Product Enhancement Program (“PEP”), You may automatically be enrolled in PEP when You install this Program. Through PEP, Sage collects information on Your hardware and how You use Sage software and its in-product help and services. This information will help Sage identify trends and usage patterns to improve the quality of the products and services it offers. Sage will not collect any of Your Sage HRMS data or any personally identifiable information. Your participation in this program is voluntary—You may opt out of PEP at any time by going to the Services menu in the Program.

Use Restrictions

For each Site License that You purchase, You may copy the Single-User version of the Software for each named user at a single location for which the Site License has been purchased. For each Network License that You purchase, You may Use the Software on a single network server or central computer (the “Server”) that utilizes a supported operating environment listed in the installation documentation and the Server may serve only the number of named users for each computer (seat licenses) for which the Network License has been purchased.