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Sage Intacct grows productivity at East Malling Trust

The East Malling Trust - United Kingdom

Horticultural research charity gains time and efficiency boosts with Sage Intacct.
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Staying with the Sage family

The East Malling Trust needed a robust accounting system that could provide rich financial insights, automate complex business processes, reduce manual effort and empower decision making. When assessing market options, it was quickly apparent that there wasn’t anything that would meet their needs outside of the Sage platform.

I have always found Sage to be good communicators, and responsive to concerns and ideas. Their customer service is second to none, so I wanted to stay with Sage.

Karyn Hood
Management Accountant and Company Secretary

Improved debtor management

Sage Intacct has given East Malling Trust the ability to introduce automated statistical reporting, which has been a big advantage for managing its debtors. Previously, its estate management costings were manually inputted into spreadsheets, allowing room for user error, and figures were quickly out of date.

Operationally it has made us much more live and more current. We’re getting our invoices out quicker, which means we’re getting our money in quicker.

Karyn Hood
Management Accountant and Company Secretary

Halving the time for partial exemption

As a charity, the Trust has really specific partial exemption processes that are complex and have to be submitted every quarter. Intacct is able to take the data in a much easier format and categorise items using a feature called cross company dimensions, which has massively improved the process.

It has halved the time. It used to take me 16 hours every quarter to do our partial exemption VAT return; using Intacct, it now only takes me 8 hours once a quarter.

Karyn Hood
Management Accountant and Company Secretary
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