SPI Research surveyed 146 Professional Services Organizations (PSOs) to gather insights on how AI is transforming the market.
AI, especially Gen AI, is reshaping the professional services sector by automating routine tasks, accelerating proposal development, and enhancing overall efficiency. From more accurate demand planning to improved marketing and sales campaigns, AI is helping professional services organizations optimize delivery performance and achieve higher project margins. Firms that build the conditions for AI to work will move ahead; those that do not will feel the gap widen over time.
Key benefits of AI in Professional Services:
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