Professional Services Automation (PSA) refers to software solutions designed to help service organizations—such as marketing agencies, consulting firms, and other service providers—manage their entire project lifecycle.
PSA typically encompasses front-end activities like proposals, estimates, and forecasting, as well as operational functions including resource management, time and expense tracking, vendor management, and project billing.
Sage Intacct provides PSA support through two main approaches:
Core Sage Intacct capabilities: As a comprehensive financial management solution, Sage Intacct helps customers "own the dollar" by providing complete visibility and control over all project financials. This includes project budgeting, billing, time and expense tracking, accounts receivable and payable, vendor management, purchase orders, and comprehensive project financial reporting, along with talent management tools for operations and project managers.
Sage Intacct PSA: For organizations requiring more advanced PSA functionality, Sage offers a dedicated AI-powered PSA solution that requires separate licensing. Sage Intacct PSA streamlines professional service organizations by automating project management, resource allocation, time tracking, and client management.
This solution provides real-time and predictive insights for accurate forecasting of resource demand and strategic allocation along with advanced features like capacity planning, workload visualization, and AI-driven recommendations for optimal resource allocation.
Both solutions ensure you have the tools needed to manage profitable projects and make informed business decisions, with the flexibility to choose the level of PSA functionality that best fits your organization's needs.