Error: Employee Declaration Date cannot be in the future for employee EMPLOYEE NAME with employee payroll number W01.
Resolution: Restore to prior to generating EFT and remove employee transaction, change the Declaration date, enter transaction, generate EFT and create Pay Event.
Error: Unknown Error
Resolution: Outdated operating system without .Net 4.5.1 or higher installed – resolved by installing .NET or using another PC
Error: The payroll run date/timestamp cannot be in the future.
Resolution: Use Google to check date and time and match to PC - sometimes the computer time is ahead of ‘real time’ and this is why the file gets rejected.
Error: Unable to submit the selected Pay Event to the ATO Reported Error ATO Reporting Couldn’t submit Pay Event to the ATO – Reported error: Couldn’t create ATO PAYEVNTEMP record Reported Error: String or binary data would be truncated
Resolution: Please review the eKnowledge Answer 886 regarding Sage MicrOpay Data Audit IQ Report
Error: Invalid characters Value (02)-99555444 is not valid with respect to pattern ‘[(0-9 A/Zs])”for type ‘TelephoneMinimalNElectronicContact’. The value “029884400” of element ….invalid
Resolution: Any character other than numeric will cause error, including a space. i.e. ( ) - # or a space has been used in the phone number in the table. Please re-key the phone number in company details.