The pandemic has shown us things can quickly change overnight. What exactly are successful accountancy firms doing differently in today’s fast-paced world?
Are there tools and best practices you should be adopting to keep your edge?
In this article, we feature six strategies to help you boss your practice and become a future-ready firm.
Here’s what we cover:
1. Adopt a technology-first mindset
There’s little debate that the accounting world has changed dramatically through emerging technology, and it’s easy to see why.
Time is a precious resource within any accountancy practice, and in order to run more efficiently, how you spend it is crucial.
Start with your manual processes.
If you’re ready to take your firm to the next level, embrace technology and the new world of accounting.
2. Understand your clients’ needs
As an accountant, delivering more value to clients has probably always been high up on your agenda. After all, managing small business finances is tough and you’re the expert your clients run to.
But the world works differently now.
We’re living in a time where the stakes are high, resources are limited, and flexibility is key.
To be a successful accountant and ensure you’re supporting your clients the way they need, you must think bigger.
Consider taking a more client-centric approach. Tailor conversations around what you can do to help them make informed decisions for their business. Discuss how leveraging cloud technology can help them achieve a work-life balance.
Digging a little deeper to find out what they need is a win-win!
3. Master project management basics
Project management can give your practice a competitive edge by defining the success of your firm the same way your clients do—through results.
But as you know, there are common constraints that can easily affect the outcome your clients expect.
Say you added a new advisory service to your firm. How long did it take for you to complete this project?
Were you within budget? Was your client satisfied?
It’s crucial to have defined scope and resources in order to meet your projects’ unique requirements.
4. Improve business processes
How often do prospects slip through the cracks? Do you deliver proposals only to hear crickets? Do people in your firm stiffen at the idea of selling or say they’re too busy for business development?
There is a common cure for all of these problems: a business development process.
If you want to lead your firm forward and grow, everyone should be a part of the process.
Yes, you need to have someone overseeing every lead, but ensure that your team understands your firm’s goals and strategy for winning new clients.
5. Attract, retain and inspire talent
Ask any high-performing future-ready accountancy firm about their number one asset and they’ll tell you it’s their people.
In a nutshell, your in-house talent is what differentiates you from your competitors.
Whether you’re searching for top talent or want to ensure yours stick around for the years to come, providing a strong work culture and opportunities for people to grow is key.
And in today’s world, benefits and location are crucial factors you need to consider.
6. Market your services
Marketing is your lifeline to growth. It connects your firm’s brand to current and potential clients. Without it, you’re out of sight, out of mind.
The best part is you don’t have to trim your budget. Get creative with your marketing efforts and save while doing it.
Leverage social media advertising. If your firm has a blog, encourage guest posts. Speak at virtual events and share testimonials from existing clients.
Marketing isn’t about how much money you spend, but the time and effort you put into connecting with clients.
Show them what you’re made of; demonstrate the value you can provide.
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