Nancy Tichbon is EVP of Customer Operations. Nancy is passionate about helping entrepreneurs realize their dreams by empowering them with the tools needed to thrive in today’s challenging business climate. She brings over 20 years of visionary leadership to her role, nurturing key relationships that drive exceptional experiences for Sage colleagues, partners and customers.
Consistently providing strategic vision and developing capable teams, Nancy has demonstrated a strong track record of driving complex change, exceeding sales expectations, building customer loyalty and driving maximum profitability at Canada’s top tech companies.
Previously, Nancy was an interim Managing Director for Canada and previously held the role of VP, Sales for Bell Mobility and Bell Residential and also served as VP, Customer Experience at Bell. As a customer success leader, Nancy built and managed Customer Operations at two Virgin Mobile start-ups, while leading Virgin Mobile Canada to win multiple, national-level customer satisfaction awards.