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Tackling the Coronavirus: advice and support for your business

As a trusted partner to millions of customers worldwide, we understand the impact the Coronavirus (COVID-19) is having. We want you to know: we're here to help. In this hub, you'll find practical, straightforward advice on tackling the challenges you're facing and quick access to expert product support.

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Covid-19 Relief Schemes

We have put together a summary of some of the Covid-19 aid packages, relief initiatives and non-financial support available to South African businesses.

Knowledge is power – Free Online Training

Sage wants to empower you and your business through e-learning courses available on Sage University at no cost.  A variety of courses are available across our various product stacks and are accessible 24/7 from 1 April to 30 June 2020.

For any questions view our Free e-Learning FAQ's

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How Covid-19 relief measures will affect the employer

All you need to know

Due to the COVID-19 pandemic, declared as a national disaster, various relief measures were announced and published. This guide will discuss and explain the relief measures and how these will affect your payroll software and payroll processing.

SMME Covid-19 relief funds & support infographic
We have compiled an infographic outlining the qualifying criteria for the SMME Debt Relief Finance Scheme and the additional support available for South African SMME's.

South Africa's government support portal

View the latest information issued from the South African government about Coronavirus.

World Health Organisation (WHO) updates

View the latest information about Covid-19 as published globally by the World Health Organisation (WHO).
Practical help and advice to support you right now
We have a range of supporting articles giving straightforward, practical advice around some key topics from getting financial help to working from home.
Digital Transformation: Why you should just start

Digital Transformation: Why you should just start

The phrase ‘digital transformation’ is a perfect example of how the technology sector likes broad-stroke concepts to explain the revolutionary. It’s also an example of how a message can get lost in translation. Despite being around for several years, the concept still causes confusion and anxiety. The only certainty it projects is that digital transformation […]

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Payroll Q&A: Your questions answered about COVID-19 relief options for businesses

Payroll Q&A: Your questions answered about COVID-19 relief options for businesses

Most South African small and medium businesses are struggling to operate and pay their employees during the national lockdown imposed by the government to slow the spread of the coronavirus. Rob Cooper, chairman of the Payroll Authors Group of South Africa, and host of the Sage Annual Payroll Tax Seminar led a recent webinar about how […]

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Coronavirus: 7 steps to build a business continuity plan for your company

Coronavirus: 7 steps to build a business continuity plan for your company

Coronavirus has prompted companies to think about business continuity. Here's how to write a business continuity plan.

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[Infographic] SMME COVID-19 relief funds and support

[Infographic] SMME COVID-19 relief funds and support

The South African government has launched an SMME Relief fund to help vulnerable businesses impacted by COVID-19 access financial support. We’ve put together this infographic to help you understand how your business can access financial support during this challenging time.

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7 Ways to improve employee productivity

7 Ways to improve employee productivity

Is your team too busy to get any work done? It may sound like a silly question but consider how many days you’ve started the morning with a set to-do list, then got waylaid by meetings and emails. Sound familiar? Over a third of 3,500 employees, we polled admitted to being productive for less than […]

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Coronavirus: How accountants can offer support to their clients

Coronavirus: How accountants can offer support to their clients

Learn how your accountancy practice can support your clients as they tackle a number of business challenges due to coronavirus.

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Coronavirus: How to ensure business continuity with the cloud

Coronavirus: How to ensure business continuity with the cloud

A plan for business continuity is just as important as your plan for driving revenue, and cloud connectivity can resolve both. Here's how.

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Keep the cash flowing during uncertain times

Keep the cash flowing during uncertain times

At times of economic uncertainty and volatility managing cash flow effectively is more important than ever. Here's how to do it.

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Support resources to boost productivity, ensure continuity and enable compliance

Due to government lockdown, we understand that many people are having to work from home and we want to support you in maintaining continuity and productivity during these times of uncertainty.We are committed to supporting our customers in implementing the various tax relief measures that have been announced by government to assist businesses during this time.

Our dedicated compliance and development teams are in the process of implementing the changes, and we will ensure that customers are kept up to date with any product releases and changes.

Product support and practical advice


Get information about setting up your Sage solutions so you and your teams can be productive at home.
 
 Sage Business Cloud Accounting  Sage Business Cloud Payroll Professional
 Sage Business Cloud Payroll  Sage 300 People
 Sage 50cloud Pastel  Sage X3 HR
 Sage Pastel Payroll  Sage 200 Evolution
 Sage 200c VIP (Classic and VIP Premier)  Sage 300 Cloud
 Sage X3 How to contact Sage
 

Live Q&A for Sage 50cloud Pastel (Pastel Partner)

We’re offering an easy way for you to get quick answers to your questions from our Sage experts without having to call us. We’re holding live drop-in Q&A sessions, during the year-end period, Monday to Friday, from 9am to 5pm, where you can put your questions to us online.

  • Quick response - always within minutes, but usually in seconds
  • Interactive demos - we can show you how to perform a process on screen
  • Share knowledge - your query may have already been asked and answered, visibility of other people's questions allows you to observe and learn
  • Dedicated team - contact Q&A experts and refer to the same person if required

    Do you have a question? Why not join a live Q&A session now!

A message from Pieter Bensch

Executive Vice President, Africa and Middle East

We recognise that the COVID-19 coronavirus presents one of the most severe challenges we’ve ever faced. This pandemic is pulling us together – as Sage colleagues, customers, partners but also as parents, families and communities.

Photo of Pieter Bensch: Sage Executive Vice President, Africa and Middle East

Sage Legal Disclaimer

The information contained herein is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. We would like to stress that there is no substitute for customers making their own detailed investigations or seeking their own legal advice if they are unsure about the implications of trade on their businesses.

While we have made every effort to ensure that the information provided herein is correct and up to date, Sage makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.