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Tackling the Coronavirus: advice and support for your business

As a trusted partner to millions of customers worldwide, we understand the impact the Coronavirus (COVID-19) is having. We want you to know: we're here to help. In this hub, you'll find practical, straightforward advice on tackling the challenges you're facing and quick access to expert product support.
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Covid-19 Relief Schemes

We have put together a summary of some of the Covid-19 aid packages, relief initiatives and non-financial support available to South African businesses.
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How Covid-19 relief measures will affect the employer

All you need to know

Due to the COVID-19 pandemic, declared as a national disaster, various relief measures were announced and published. This guide will discuss and explain the relief measures and how these will affect your payroll software and payroll processing.

Supporting your business in managing your workforce remotely

To help your business navigate the challenges posed by COVID-19, you can sign up for a free trial* of our mobile-ready people-management software, CakeHR.

SMME Covid-19 relief funds & support infographic

We have compiled an infographic outlining the qualifying criteria for the SMME Debt Relief Finance Scheme and the additional support available for South African SMME's.

South Africa's government support portal

View the latest information issued from the South African government about Coronavirus.

World Health Organisation (WHO) updates

View the latest information about Covid-19 as published globally by the World Health Organisation (WHO).

Practical help and advice to support you right now

We have a range of supporting articles giving straightforward, practical advice around some key topics from getting financial help to working from home.

How NPOs can use tech to attract donors and make a bigger impact

How NPOs can use tech to attract donors and make a bigger impact

Digital transformation can help charities and non-profits increase donations as well as measuring and demonstrating the results of their work.

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What will accounting clients need in a post-COVID world? 

What will accounting clients need in a post-COVID world 

With the Coronavirus raging across the globe, many accountants have been with their clients every step of the way.  They were suddenly the beacon that everyone looked to, as help from governments and other bodies had been mostly financial. They assisted clients with explaining and compiling the required data and helped them to complete the forms.    Positive disruption  Following the events of 2020, people need [&hellip ;]

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3 accounting practice improvements, according to customers 

3 accounting practice improvements, according to customers 

In the latest version of The Practice of Now survey, respondents were asked what pain&#8211 ;points their businesses experienced with their accountants, and what they expected. We candidly asked if they felt that their accounting needs were being met, and if not, how they could be improved.     The 2020 edition includes a new element – a qualitative survey from Coleman Parkes, which conducted thorough interviews with users [&hellip ;]

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Disrupting the accounting profession: 3 ways to grow and thrive

Disrupting the accounting profession : 3 ways to grow and thrive

“I always tried to turn every disaster into an opportunity.” – J.D Rockefeller. Over the last few months, accounting professionals have had to deal with equal measures of disaster and opportunity in the midst of the Coronavirus outbreak. Accountants have been a solid support to businesses during this time, providing advice and helping wherever they [&hellip ;]

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Digital transformation: The biggest shift in the CFO’s role in a decade

Digital transformation : The biggest shift in the CFO’s role in a decade

CFOs face new complexities due to the COVID-19 pandemic. This includes managing a remote workforce as well as an expanding security and compliance mandate. In fact, we’re witnessing the third major evolution in the role of senior financial decision-makers. The evolution of the CFO The first “edition” of the CFO focused mainly on keeping the [&hellip ;]

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3 tips to ensure a smooth personal income tax filing season

3 tips to ensure a smooth personal income tax filing season

During August, many South Africans received auto-assessments for their 2019/20 personal income tax returns from SARS. The admin for the tax year is behind the taxpayers that accepted, or amended and submitted, this assessment and settled any tax still owing to SARS. For those who didn’t receive an auto-assessment, tax filing season is set to [&hellip ;]

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[Research] CFO 3.0: Digital transformation beyond financial management

[Research] CFO 3.0 : Digital transformation beyond financial management

The world of business is changing at a rapid pace. And for the finance department, that sentiment couldn’t be clearer. As we move to a digitised world, financial descison-makers in South African businesses are leveraging innovative technologies like AI and automation to enhance their role and increase productivity. However, the next step is to become [&hellip ;]

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SA businesses showing resilience – in a time of massive disruption – a CFO’s view

SA businesses showing resilience – in a time of massive disruption – a CFO’s view

COVID-19 has catalysed the single biggest shift in the role of financial decision-making in the past decade. It accelerated digital transformation and amplified the associated challenges for senior financial decision-makers – especially challenges around governance, remote working, and cyber security. Despite this, Sage’s annual research into the challenges and opportunities facing CFOs –CFO 3.0 – [&hellip ;]

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Support resources to boost productivity, ensure continuity and enable compliance

Due to government lockdown, we understand that many people are having to work from home and we want to support you in maintaining continuity and productivity during these times of uncertainty.We are committed to supporting our customers in implementing the various tax relief measures that have been announced by government to assist businesses during this time.

Our dedicated compliance and development teams are in the process of implementing the changes, and we will ensure that customers are kept up to date with any product releases and changes.

Live Q&A for Sage 50cloud Pastel (Pastel Partner)

We’re offering an easy way for you to get quick answers to your questions from our Sage experts without having to call us. We’re holding live drop-in Q&A sessions, during the year-end period, Monday to Friday, from 9am to 5pm, where you can put your questions to us online.

  • Quick response - always within minutes, but usually in seconds
  • Interactive demos - we can show you how to perform a process on screen
  • Share knowledge - your query may have already been asked and answered, visibility of other people's questions allows you to observe and learn
  • Dedicated team - contact Q&A experts and refer to the same person if required

    Do you have a question? Why not join a live Q&A session now!

A message from Pieter Bensch

Executive Vice President, Africa and Middle East

We recognise that the COVID-19 coronavirus presents one of the most severe challenges we’ve ever faced. This pandemic is pulling us together – as Sage colleagues, customers, partners but also as parents, families and communities.

Photo of Pieter Bensch: Sage Executive Vice President, Africa and Middle East

Sage Legal Disclaimer

The information contained herein is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. We would like to stress that there is no substitute for customers making their own detailed investigations or seeking their own legal advice if they are unsure about the implications of trade on their businesses.

While we have made every effort to ensure that the information provided herein is correct and up to date, Sage makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.