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Tackling the Coronavirus: advice and support for your business

As a trusted partner to millions of customers worldwide, we understand the impact the Coronavirus (COVID-19) is having. We want you to know: we're here to help. In this hub, you'll find practical, straightforward advice on tackling the challenges you're facing and quick access to expert product support.
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Covid-19 Relief Schemes

We have put together a summary of some of the Covid-19 aid packages, relief initiatives and non-financial support available to South African businesses.
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How Covid-19 relief measures will affect the employer

All you need to know

Due to the COVID-19 pandemic, declared as a national disaster, various relief measures were announced and published. This guide will discuss and explain the relief measures and how these will affect your payroll software and payroll processing.

Supporting your business in managing your workforce remotely

To help your business navigate the challenges posed by COVID-19, you can sign up for a 6 months free trial* of our new mobile-ready people-management software, CakeHR.

SMME Covid-19 relief funds & support infographic

We have compiled an infographic outlining the qualifying criteria for the SMME Debt Relief Finance Scheme and the additional support available for South African SMME's.

South Africa's government support portal

View the latest information issued from the South African government about Coronavirus.

World Health Organisation (WHO) updates

View the latest information about Covid-19 as published globally by the World Health Organisation (WHO).

Practical help and advice to support you right now

We have a range of supporting articles giving straightforward, practical advice around some key topics from getting financial help to working from home.

Three unstoppable forces driving change in finance - Here’s what CFOs need to know.

Three unstoppable forces driving change in finance - Here’s what CFOs need to know.

South African CFOs and senior finance decision-makers recognise that the world is changing, with a perfect storm of technological and social forces changing the rules of business in this digital era. COVID-19 adds more complexity to the mix, putting companies under financial pressure and simultaneously serving as an accelerator for digital transformation. So how do […]

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5 practical tips for small businesses navigating COVID-19

5 practical tips for small businesses navigating COVID-19

How can small business owners and entrepreneurs thrive during COVID-19 rather than just scrape by? Vusi Thembekwayo has five key tips.

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"Be kind. Be empathetic. Add value wherever you can." Accountant shares his top COVID-19 advice.

"Be kind. Be empathetic. Add value wherever you can." Accountant shares his top COVID-19 advice.

Accountant and business owner TJ Ledwaba shares the advice he gives to his own clients during difficult times, including his secret to a healthy cash flow.

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How to: (Re)build your supply chain resilience during COVID-19

How to: (Re)build your supply chain resilience during COVID-19

Supply chains are complex business networks with the inherent risk of unexpected disruptions.  In fact, most organisations identify supply chain risk as their biggest threat. Yet most companies lack adequate plans to mitigate supply chain disruptions. COVID-19 has revealed these gaps in the global supply chain. Since China is South Africa’s biggest trading partner, the […]

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3 tips to make life easier for your customers – and your business

3 tips to make life easier for your customers – and your business

Suppose you went into a store. You take something from the shelf. But there’s a problem. There’s no price label. Well, okay, maybe that doesn’t matter. You can guess the price and it shouldn’t be too expensive. But there’s then another problem.   You can’t find the checkout.   You search up and down the aisles. After a few minutes, you find it buried at the […]

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Five ways to make smarter business decisions

Five ways to make smarter business decisions

Most people in business know when things go wrong. They know very well, too, how things should be changed when this happens.   Yet, the actual detail required for improving things can be beyond their control, especially in a busy environment where day-to-day grind eats up time. Sitting down and thinking about how to do things […]

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COVID-19: Why South African Manufacturers should reconsider their supply chain

COVID-19: Why South African Manufacturers should reconsider their supply chain

As the South African lockdown lifts and manufacturers restart operations, how can they optimise the supply chain and restore resilience after COVID-19?

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"We won't go down without a fight." A plumber with an MBA shares his COVID-19 business survival strategy

"We won't go down without a fight." A plumber with an MBA shares his COVID-19 business survival strategy

“By Day 5 of lockdown, when the seriousness of the economic impact started becoming clear, we knew that we had to do whatever we can to survive. We were not going down without a fight.” As an essential services business, Morningside Plumbers fights from the trenches: sewerage.  Coronavirus is a water-borne disease that can survive up to 12 days in favourable, […]

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Support resources to boost productivity, ensure continuity and enable compliance

Due to government lockdown, we understand that many people are having to work from home and we want to support you in maintaining continuity and productivity during these times of uncertainty.We are committed to supporting our customers in implementing the various tax relief measures that have been announced by government to assist businesses during this time.

Our dedicated compliance and development teams are in the process of implementing the changes, and we will ensure that customers are kept up to date with any product releases and changes.

Live Q&A for Sage 50cloud Pastel (Pastel Partner)

We’re offering an easy way for you to get quick answers to your questions from our Sage experts without having to call us. We’re holding live drop-in Q&A sessions, during the year-end period, Monday to Friday, from 9am to 5pm, where you can put your questions to us online.

  • Quick response - always within minutes, but usually in seconds
  • Interactive demos - we can show you how to perform a process on screen
  • Share knowledge - your query may have already been asked and answered, visibility of other people's questions allows you to observe and learn
  • Dedicated team - contact Q&A experts and refer to the same person if required

    Do you have a question? Why not join a live Q&A session now!

A message from Pieter Bensch

Executive Vice President, Africa and Middle East

We recognise that the COVID-19 coronavirus presents one of the most severe challenges we’ve ever faced. This pandemic is pulling us together – as Sage colleagues, customers, partners but also as parents, families and communities.

Photo of Pieter Bensch: Sage Executive Vice President, Africa and Middle East

Sage Legal Disclaimer

The information contained herein is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. We would like to stress that there is no substitute for customers making their own detailed investigations or seeking their own legal advice if they are unsure about the implications of trade on their businesses.

While we have made every effort to ensure that the information provided herein is correct and up to date, Sage makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.