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Tackling the Coronavirus: advice and support for your business

As a trusted partner to millions of customers worldwide, we understand the impact the Coronavirus (COVID-19) is having. We want you to know: we're here to help. In this hub, you'll find practical, straightforward advice on tackling the challenges you're facing and quick access to expert product support.

How Covid-19 relief measures will affect the employer

All you need to know

Due to the COVID-19 pandemic, declared as a national disaster, various relief measures were announced and published. This guide will discuss and explain the relief measures and how these will affect your payroll software and payroll processing.

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Covid-19 Relief Schemes

We have put together a summary of some of the Covid-19 aid packages, relief initiatives and non-financial support available to South African businesses.

Supporting your business in managing your workforce remotely

To help your business navigate the challenges posed by COVID-19, you can sign up for a free trial* of our mobile-ready people-management software, Sage HR (formerly CakeHR).

SMME Covid-19 relief funds & support infographic

We have compiled an infographic outlining the qualifying criteria for the SMME Debt Relief Finance Scheme and the additional support available for South African SMME's.

South Africa's government support portal

View the latest information issued from the South African government about Coronavirus.

World Health Organisation (WHO) updates

View the latest information about Covid-19 as published globally by the World Health Organisation (WHO).

Practical help and advice to support you right now

We have a range of supporting articles giving straightforward, practical advice around some key topics from getting financial help to working from home.

Black Friday cheat sheet for SMEs new to e-commerce

Black Friday cheat sheet for SMEs new to e-commerce

The COVID-19 lockdown forced many businesses online, and for some small and medium businesses, it would have been their first venture into e-commerce. If you’re one of those businesses, virtual Black Friday is a perfect opportunity for you to reach more customers than ever before. But a word of caution: If your online store is […]

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8 ways SMEs can give back this Black Friday

8 ways SMEs can give back this Black Friday

With Black Friday around the corner, everyone seems to be counting down the days until they can grab amazing deals – and this year, it’s all about the virtual experience. Since lockdown, many South Africans have become more comfortable with shopping online. This is probably a good thing, since the queues outside brick-and-mortar stores are […]

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How your small business can look after its people and increase productivity

How your small business can look after its people and increase productivity

We celebrate Global Entrepreneurship Week (16 – 22 November) against the backdrop of a year that has been exhausting for small and medium businesses and their people. As entrepreneurs start to think about what comes next, higher productivity and growth are very much on the agenda. One of the keys to achieving this goal is […]

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Global Entrepreneurship Week: Learning to dance in the hurricane

Global Entrepreneurship Week: Learning to dance in the hurricane

“The reason I exist online is to break down the prosperity gospel of entrepreneurship: not everyone is going to make it. That’s the harsh reality that you will either have to find out for yourself, through repeated failure, or come to grips with and start tackling now.” Mashudu Modau tells it like it is. And […]

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We time-travelled to 2025 and learnt about the Digital Finance Future

We time-travelled to 2025 and learnt about the Digital Finance Future

We put Pieter Bensch, EVP, for Africa & Middle East at Sage, in a time machine and sent him to 2025. COVID-19 is a distant memory, but we learnt a lot. Now, here we are, five years later, and it’s a good time to reflect. Describe ‘business as usual’ in 2025. How does it compare […]

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What is Impact Innovation and why is it so powerful?

What is Impact Innovation and why is it so powerful?

“We live in the most unequal country in the world. This inequality bleeds through the ecosystem and prevents entrepreneurs from accessing opportunities and funding. Creating a start-up culture in South Africa means creating an enabling community. This is so important.” Vuyolwethu Dubese is on a mission to drive inclusion and reduce inequality through what she […]

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“Collaboration is the new innovation.” How venture capitalist Octavius Phukubye plans to empower African entrepreneurs

“Collaboration is the new innovation.” How venture capitalist Octavius Phukubye plans to empower African entrepreneurs

If Octavius Phukubye ruled the world, the first thing he’d do is offer Black women equal pay. Not only because it’s long overdue, but because he believes that Africa’s potential relies on the success of Black entrepreneurs and, in particular, Black women-owned small businesses. Growing up, Octavius witnessed his mother – a subsistence farmer and […]

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Why spreadsheets take the ‘human’ out of HR – and what to do about it

Why spreadsheets take the ‘human’ out of HR – and what to do about it

Managing annual leave with spreadsheets can be tedious for HR professionals as they slow things down. Here's why using HR software makes life easier.

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Support resources to boost productivity, ensure continuity and enable compliance

Due to government lockdown, we understand that many people are having to work from home and we want to support you in maintaining continuity and productivity during these times of uncertainty. We are committed to supporting our customers in implementing the various tax relief measures that have been announced by government to assist businesses during this time.

Our dedicated compliance and development teams are in the process of implementing the changes, and we will ensure that customers are kept up to date with any product releases and changes.

Live Q&A for Sage 50cloud Pastel (Pastel Partner)

We’re offering an easy way for you to get quick answers to your questions from our Sage experts without having to call us. We’re holding live drop-in Q&A sessions, during the year-end period, Monday to Friday, from 9am to 5pm, where you can put your questions to us online.

  • Quick response - always within minutes, but usually in seconds
  • Interactive demos - we can show you how to perform a process on screen
  • Share knowledge - your query may have already been asked and answered, visibility of other people's questions allows you to observe and learn
  • Dedicated team - contact Q&A experts and refer to the same person if required

    Do you have a question ? Why not join a live Q&A session now !

A message from Pieter Bensch

Executive Vice President, Africa and Middle East

We recognise that the COVID-19 coronavirus presents one of the most severe challenges we’ve ever faced. This pandemic is pulling us together – as Sage colleagues, customers, partners but also as parents, families and communities.

Photo of Pieter Bensch: Sage Executive Vice President, Africa and Middle East

Sage Legal Disclaimer

The information contained herein is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. We would like to stress that there is no substitute for customers making their own detailed investigations or seeking their own legal advice if they are unsure about the implications of trade on their businesses.

While we have made every effort to ensure that the information provided herein is correct and up to date, Sage makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.