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Get maximum value from your HR and people system

Our team helps you realize the full potential of your Sage People investment.

Join our growing customer community

Thousands of users manage their day-to-day HR activities and tasks using Sage People HR and People system.

Our Customer for Life team

Our goal is to build long-term partnerships with our customers so they can successfully achieve their business goals. All our teams at Sage People are tightly integrated to provide our customers with one seamless experience. The Customer for Life team at Sage People is made up of these key teams:

Implementation

Once you’ve selected Sage People, it’s time to get up and running. And with our professional services team, you’ll get the functionality and value you expect—fast.

Training

Sage People provides comprehensive e-learning and instructor-led training to prepare your teams to meet their job requirements from day one of your journey with us.

Centre of excellence

We have a dedicated team that provides best practices, research, support, and training for our Customer for Life team, so we’re always providing you with the best service possible.

Customer success

We have a team of customer success managers that engage with you regularly so that you continue to get maximum value from the Sage People system.

Support

When you need help, we are here to support your team, our global team of customer service executives are ready to lend a hand.

Community

Our online community arms you and your teams with the tools, knowledge, and resources you need to maximize the value of your Sage People system.

A partnership for life

We live by our mission; there’s a reason why our customer services team is called "Customers for Life" at Sage People. We’re building a global system and service we believe in—as well as a strong, diverse team of curious, creative people, working tirelessly together to create great experiences for both our customers and their workforces around the world.

Customers for life brochure cover pic of smiling employees at a long desk

The Sage People community

Visit our community to find answers, make connections with HR and Salesforce experts, stay informed, as well as share knowledge with like-minded Sage People users from across the globe.

Knowledge library

Easily search our user manuals, customer success videos, and webinars, as well as knowledge articles and tutorials.


  • 24/7 access to support articles
  • A searchable collection of useful how-to resources
  • The latest release information, including all the latest product changes

Group discussion

Access all of our chatter groups centred around specific HR and People topics and Sage People product areas.


  • Join groups that match your experience and interests
  • Meet people who work in the same profession and industry
  • Chat and share knowledge with local users

News and updates

Get the latest updates, key announcements, and product news so you are always in the know when it comes to Sage People.


  • Keep up to date with the latest company news
  • Be the first to hear about key product announcements
  • Read our latest research and key trends from HR and People leaders

Your ideas

Have an idea to make Sage People even better? Give us feedback on our product and services, and submit ideas and vote on others.


  • Contribute product ideas and enhancement requests
  • Test new product capabilities and join our early adopter and beta groups to give feedback
  • Vote on product enhancements that feed into the Sage People product roadmap

Customer support

An easy way to raise, view, and track the status of support cases. You can also order more user licenses through the online community.


  • Join industry peers, certified partners, and Sage People pros online 24/7
  • Ask questions as well as share product tips and tricks
  • Update, create, and keep track of your support cases

Learning services

Designed to fit into your busy schedule, master the full power of your Sage People system with our flexible learning and training services.


  • View our training courses and schedules
  • Sign up for one-on-one training as well as group training sessions
  • Learn how to use Sage People whenever you want and at your own pace

We want you to be a Customer for Life

No matter where you are on your HR to people transformation journey, our Customer for Life team is designed to support you—now and in the future. Your ongoing success with Sage People is always our goal.

Joint success

What matters to you, matters to us. Our team work with you to continually review and achieve your desired outcomes, using your tailored success plan as the foundation and building this out regularly as your goals evolve.

Our commitment

We always put the customer first. We’re constantly listening to gain a better understanding of how we can help you succeed, because if you’re succeeding, we’re succeeding. We’re with you every step of the way.

Customer responsibility

A successful partnership requires commitments from both sides. Make the best use of Sage People and our years of best practice expertise and services by working with us to achieve your goals—we’re here to support you.