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Lykki.com delivers agile business with Sage X3 and The Answer Company

Lykki.com - Canada

Vancouver’s Lykki.com consolidates office supply, replacing multiple deliveries into just one. The logistics and tech are complex, but with Sage X3 Lykki.com is taking on the industry giants.

Business is complex, but agility and flexibility are key

Lykki.com is a triumph of logistics, technology, and infrastructure. It runs 24 hours, and every order is made online. Lykki.com supplies everything an office may need, from fruit and candy to toner cartridges and paper. The vision is one order, one delivery, one invoice ; but that ideal relies on many complex processes, and Lykki.com must be agile and lean to compete.
Calvin Johnson

To enable agility, Lykki.com needed a scalable, robust platform on which to run its core services : inventory, sales, customer services, and finance.

Calvin Johnson
CEO

Sage X3 lets Lykki.com choose the features it needs for today—and for tomorrow

The Answer Company, a local Sage partner, worked closely with Lykki.com to plan and implement its Sage X3 solution. Now, Lykki.com’s systems are automated and integrated with the firm’s e-commerce platform. Sage X3 provides Lykki with a real-time view of stock status and supplier inventory. It now has an end-to-end process for purchase orders, and also the ability to accept web orders, all in one place.
Calvin Johnson

For the implementation, our aim was to avoid losing one day of sales. In the end, we didn’t lose one order.

Calvin Johnson
CEO

Sage X3 has helped Lykki.com to become leaner and smarter

Since installation, Lykki.com has flowed more than $29.6 million in orders through the system, and because Sage X3 provides a historical overview of sales and future trends, these have all generated data that helps the business become ever more agile and lean. Lykki.com is happy that Sage and its supporting tools are there to help it to move forward and grow.
Calvin Johnson

Our suite of Sage products, and how they integrate with our other e-commerce and CRM software, has been key.

Calvin Johnson
CEO
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