search icon
Start Chat
Sage Live Chat

Welcome to Sage Live Chat!

Payroll Advice

Choose an option to get started.

I need help with my existing product
Sage Live Chat
Please choose your support option.
Speak to a live agent

Open weekdays 9am to 5pm

Call our sales team

0191 4795988

Open weekdays 9am to 5pm

Sage HR software updates

2023

18 May

View, edit, and submit timesheets via app

If you use the Timesheets module to record the hours you've worked, you can now use the Sage HR Android app to do this.
18 May

Two-factor authentication (2FA)

Two-factor authentication is a security process in which users are required to supply two separate forms of authentication to verify themselves. To increase the security of Sage ID, two-factor authentication has now been implemented, which will allow Sage 50 Payroll and SBCP users to increase the security of their Sage HR product access. 2FA can also be enabled for employees using Sage HR and Online Bureau.
10 May

Viewing and commenting on Announcements in the mobile app

Users can now access the announcements feed, comment to them using tags and mentions, and also receive push notifications on their mobile devices.
4 May

Custom fields in the Expenses module

Users can now create Custom Fields in the Expenses module to allow their employees to capture additional information required for their expenses.
18 April

New advanced permissions now active

It’s now easier than ever to define granular permissions and control access to important data within Leave Management and Expenses. Advanced Permissions will help you create, assign, and edit access permissions for your employees and managers based on their unique needs. Current permission settings will still be active until you set up new roles. This will not affect any payroll permissions.
20 March

Accepting and declining documents in the mobile app

Users can now review, accept, and decline documents from the Task Details screen as well as receive push notifications. Find out more about the features in the Sage HR Knowledgebase.
9 March

Improved Goals chart

Enhancements and improvements to the Goals chart in the Performance module. This allows for better reporting and views of linked goals.
26 January

Multi-week working pattern

Multi-week working pattern functionality has now been introduced in Core HR & Timesheets. Read more.
12 January

Training expiration dates

An 'expiration date' can be now assigned to training based on the completion date. The expiration date will also be reflected on the employee's profile next to the training, and a new recipe will allow reminders to be created for training that expires soon. Read more.

Time off visibility for admins

Provide better visibility to admins when an employee is currently on holiday in their employee profile and Time Off History screen.

Selectable working patterns

It is now possible to select a working pattern during the creation of an employee profile in Leave Management.

5-minute shift breaks

In Shift Scheduling, it is now possible to input shift breaks in 5-minute increments.

2022

20 December

Custom Working Patterns

Employee’s allowance is recalculated when Custom Working Patterns are added to their regular working patterns. Any existing time off is also recalculated based on the Custom Working Patterns.

Improvements to the Training Events interface

There has been a redesign of the Training Events interface on the Training section on the employee profile to improve the overall user experience.

15 December

Improvements in the calendar on the iOS mobile app

You can now see when colleagues are out of the office on the calendar screen.

2 December

Accessing documents on the mobile app

You can access your documents on your phone with the Sage HR mobile app. If you need to access any documents you have uploaded, or had assigned to you, you can now view these on the Sage HR mobile app. Read more.

1 December

New Leave Management report

A new Leave Management report has been created so you can now see where employees have repeatedly logged certain types of leave after a weekend or a public holiday, or repeated instances in an 8-week period.

19 October

Link goals with different time periods

Whether you want to link a goal to different quarters, years, or custom date ranges, it’s now simple with Sage HR.

  • Link annual goals to next year’s goals
  • Link personal goals to team goals in specific time periods
8 September

Get employee feedback with Pulse surveys

Use short, automated surveys to gather employee feedback. These are available alongside engagement surveys to make tracking progress on your initiatives simple. Pulse surveys are 100% anonymous so your employees can share honest feedback.  

25 August

Add the finer project details

Update your projects to include a description, information on budget, and notes to stay on top of all of your tasks.

28 June

View and update timesheets on the mobile app

Now users can keep records of their worked hours even more easily: 

  • See details of specific timesheet periods 
  • Update and add hours 
  • Submit or cancel hours 

5 May

New branding gives Sage HR a refreshed new look

To celebrate the launch of our new exciting rebrand, we updated Sage HR to bring the look and feel of this software in line with our new guidelines. Updates to the iOS and Android mobile apps have also been implemented including changes to colours, our logo, images, and overall design. We really hope you like what you see - there is much more to come!

9 February

Improved capabilities to sign documents in app

We have made it simpler to sign shared documents from the documents tab using eSignature. To sign the document, click on the area and draw your signature. Alternatively, you can upload an image of your signature from your computer, or if you prefer, you can just type in your name. Make getting important documents signed quicker and easier.

7 February

Working patterns are now part of Core HR and available to all users

This means you can set up working patterns, assign them to your employees, and use them to differentiate full-time employees from other types, even if you don’t have the Timesheets module. And there’s more to come - we’re introducing updates that allow working patterns to integrate with time-off policies shortly.

2021

6 December

A new look and feel for email templates

We’ve revamped email templates and welcome emails within Sage HR to bring you a new modern, professional look. Customise your view by setting the new templates to light or dark mode.

6 December

Making it easier for you to give us feedback

Now you can provide feedback directly from the Sage HR iOS app. Got suggestions about the product? Your feedback will go straight to the product team so they can review requests and put suggestions into action.

 

6 December

Taking surveys to the next level

We’ve added star ratings to surveys alongside written comments so that it’s even easier to indicate preferences.

 

25 November

Sage AI Labs is working on absence forecasting

Testing is about to begin for our new tool that uses AI and machine learning to forecast absence. Designed to help you plan ahead and stay productive, this tool will be available as a special feature as part of Leave Management in future.

25 November

Create automated rules for child benefits

Now you can set up rules on child benefits so that employees will receive emails automatically.

25 November 2021

Get swiping on the Android app

We’ve introduced swipe behaviour to the Sage HR Android app. Swipe tasks like approving expenses and time off to quickly choose which information you need.

25 October

A new look for Sage HR

Easier to use and with more intuitive navigation, Sage HR now has a new and improved design.

25 October

Introducing Open Shifts for self-serve scheduling

With our new Open Shifts feature, you can empower employees with self-service and help schedule managers free up time.

  • Schedule managers can create open slots that employees can take according to their availability to fill the roles and workload needed for the day
  • Employees can pick up shifts and build their own schedule
19 October

Link goals with different time periods

Whether you want to link a goal to different quarters, years, or custom date ranges, it's now simple with Sage HR.

  • Link annual goals to next year's goals
  • Link personal goals to team goals in specific time periods
19 October

Employee Engagement Surveys just got easier to use

  • Use simple templates to get started
  • Personalise your survey when editing a template
  • Calculate engagement based on best practices
  • Get an improved visualisation of data from finalised surveys

25 August

Add the finer project details

Update your projects to include a description, information on budget, and notes to stay on top of all of your tasks.

10 August

The iOS mobile calendar is here

Now iOS app users can view time off records, shifts, public holidays – and it can all be accessed through Workspace.

13 July

Project-based timesheets are available for all

All new customers who want to use timesheets can add new projects and log the time against the project’s activities. Available with the timesheet module.

13 July

New feedback functionality based on roles

We’ve updated the UI for feedback creation to make it even more intuitive. And now, users can choose who will review and provide feedback based on their roles, from managers and direct reports, to team peers.
9 July

Timesheet exports made easy for employees

We’ve added a new setting to allow admins to give permissions to employees so that they can export their own timesheet reports.

9 July

Security improvements to keep documents safe

We’ve enhanced the security around signable documents.
9 July

Sage products see inclusivity enhancements

We’re reviewed the content within our products to maintain gender neutrality throughout. And we’ve added the Mx title option in employee profiles.
28 June

View and update timesheets on the mobile app

Now users can keep records of their worked hours even more easily: 

  • See details of specific timesheet periods 
  • Update and add hours 
  • Submit or cancel hours 

21 May

We’ve added projects and work packages to the Timesheets module

Projects and work packages can now be set up in the Timesheets module.

  • Employees can log time against different tasks they perform during their workdays and submit their timesheets for approval
  • Project managers will get notifications to review their project's timesheets
  • A handy new report makes it easy to see how much time has been invested on the different projects

21 May

New iOS mobile functionality for Sage HR

Now you can receive push notifications about expenses and time off to stay up to date with your finances.

29 April

Sage HR iOS and Android apps are available for download

Available in Google Play and App Store, our app transforms the experience of Sage HR with the ability to request time off, submit expenses and view the history, and more.

Give Feedback