Sage Business Cloud Accounting is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-compliance with the accessibility guidelines
The content listed below is non-accessible for the following reasons.
We would like all objects on a page that have meaning to have a text alternative. However, sometimes text alternatives are not available, they are not easy to understand, or they do not match what is presented visually. We are working to fix this by replacing older code and resolving identified bugs.
WCAG Reference 1.1.1
Info and Relationships
We would like to ensure that information and relationships implied by visual formatting are clear to people using assistive technologies. However, headings are not marked up correctly in the code. We will review our code to make improvements.
WCAG Reference 1.3.1
Where the sequence of content on a page is important, we will ensure that the sequence is preserved for users of assistive technologies like screen readers. If CSS is disabled, some content may be read by assistive technologies in the wrong sequence. We will fix these instances.
WCAG Reference 1.3.2
Identify Input Purpose
We use ARIA landmarks to identify page regions but some may be missing. We will work to ensure the consistent use of ARIA landmarks going forward.
WCAG Reference 1.3.5
We would like the visual presentation of the text to have good contrast against background colours to assist people with visual impairments. However, in some places, this is not the case. To fix this, we are working on improved visual styles and phasing out the use of placeholder text.
WCAG Reference 1.4.3
We would like everything that is interactive to be accessible using the keyboard alone. However, sometimes pages may be difficult to navigate with the keyboard. We plan to allow users to set their own keyboard shortcuts to help with this.
WCAG Reference 2.1.1
No Keyboard Trap
We would like to avoid situations where you might get stuck if using the product with the keyboard alone. Right now, users can exit from a table using the escape key, but there’s no way for them to know this up front. Going forward, we will rebuild our tables to fix this.
WCAG Reference 2.1.2
We would like to provide features in the code to allow users to bypass repeated blocks of content, for example, navigation that appears on every page, as this may help some users. These features aren't present in the product today, but we’ll add them.
WCAG Reference 2.4.1
Headings and Labels
We provide concise and meaningful descriptive headings but some are missing or unclear. In some cases, there is only one label for several fields, or read-only fields are used as labels. We will resolve these cases when we update or replace pages.
WCAG Reference 2.4.6
We would like to set the language of each page in the code so that the content is always presented correctly. This code is not present in the product today, but we plan to add it.
WCAG Reference 3.1.1
Users may encounter situations where interacting with items causes unexpected behaviour. We are working on resolving these situations.
WCAG Reference 3.2.2
If possible, we would like people to receive appropriate suggestions for the correction of an error. However, some error messages are worded broadly, and many don’t include specific suggestions for correction. We will review our error message content.
WCAG Reference 3.3.3
Name, Role, Value
We would like each field on the page to be associated with a label in the code however, in some situations, this is not the case (for example, checkboxes indicating table row selection, or fields in tables). To fix this, we are working on updating how cases like this are coded.
We would also like all icons to have text descriptions in the code so that it is clear to all users what they do. We found some that do not have descriptions, and we have logged them for fixing.
WCAG Reference 4.1.2