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Sage Accounting updates: an improved bank feed experience and user role delegation for Accountants

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We have simplified the Sage Accounting bank feeds, and updated the user role delegation to provide accountants with an enhanced user experience. Here’s how: 

Bringing you a new banking experience with Sage Bank feeds.

Automated Bank feeds are one of the most exciting developments in accounting in the past few years. This intelligent software innovation enables businesses to become more efficient by vastly eliminating manual reconciliation activity.

The power of the Sage Bank Feed comes in with the smart mapping rules, whereby your coded recurring transactions are eventually learned and automated by the system. This ensures that your recurring transactions are automatically categorised, for example, a telephone expense will always be booked against telephone on the General Ledger.

And so, from a time perspective, you save hours on reconciling manual transactions, your bank recon is simplified and more efficient, and your accounts are always up to date and accurate.  With our latest release, the onboarding experience is effortless. You simply select your bank’s logo, enter your credentials, and after a few important security checks, those transactions will flow through into your accounting software. Just a heads up, this may take up to 24 hours to sync and activate, but it will be well worth it.

While Bank Feeds have been available in Sage Accounting for some time, the newer Sage Bank Feeds implementation will provide a more efficient and stable connection to your bank through an enhanced version of Yodlee. Plus, this new implementation will also enable direct bank feeds, which are still to come—watch this space!

For Accountants: Free up your own time by delegating admin to other users.

Time is a precious commodity for Accountants. It’s what they use to advise their clients and to run and grow their practices as efficiently as possible. Traditionally, only a Company Owner of an Accountant Edition subscription could create Accountant Edition Users (or clerks) to manage their client’s companies.

We have now added functionality that will enable an Accountant to delegate this administrative task to another Accountant Edition User (or clerk), therefore freeing up time for the Accountant to do more advisory work and to grow their practices.

We have also enhanced the Accountant Audit Trail Report, which has now been updated to reflect the date, time and user who initiated changes to the Accountant Edition User(s). This ensures that all changes made to user roles and permissions are fully traceable.

Got a product improvement idea?

 We’re committed to continuously listening, empathising and solving the Sage Accounting issues that matter most to you.

One of the ways we’re doing this is by asking you to share your requests and ideas with us on the Sage Accounting Ideas portal or vote on other ideas that have already been submitted.

We’ll then keep you updated on your ideas contribution. We’ll soon be adding this directly in product, so keep a lookout for our feedback icon in-app and start sharing your ideas directly from there. To use these new features, log in to Sage Accounting or take a free trial if you’re not already a customer.

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Comments (6)

  • Good day

    Why are we still experiencing issues with the bank feeds?
    i linked the accounts says it is linked but when i try to upload/download says it is not active

    • https://www.sage.com/en-za/blog/wp-content/themes/sage/dist/images/avatars/custom-avatar.png

      Hi Carlene,

      Our local team is working closely with the Sage Group, Sage Banking Cloud and Yodlee teams to address these challenges and resolve them as a priority. Please visit Sage City to get the latest updates and answers on the issue you’re experiencing. We sincerely apologise for the inconvenience.

  • hi i have been trying to contact you for days now and it seems im wasting my time. Could someone contact me urgently please. 0837727641.

    • https://www.sage.com/en-za/blog/wp-content/themes/sage/dist/images/avatars/custom-avatar.png

      Hi Mark,

      Thanks for your comment. We’re sorry to hear this. I have passed on your details to our support team to get in touch with you. In the meantime, if you’re enquiring about Sage bank feeds, you may find this thread in the online support community helpful in solving your problem

  • Your bank feed enhancement in Sage One doesn’t seem to work??!

    You have disconnected the feed and announced a wonderful enhancement with give a link to re set up the account feed.

    When I click on FNB and continue, I get ‘Sign into Online Banking’… then before I can do anything, immediately I get an error “Sorry, we were unable to process your request. Please try again from your accounting application” before I can do anything.

    The support staff either say there is a known issue with no ETA, or they send step by step instructions on how to add the account (steps as above and don’t work!).

    Whats the story??!

    • https://www.sage.com/en-za/blog/wp-content/themes/sage/dist/images/avatars/custom-avatar.png

      Hi James,

      Thanks for your comment. We’re sorry to hear this, our support team will shortly be in touch to help you. In the meantime, you may find this thread on Sage City helpful in solving your problem