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Building AI responsibily

At Sage, our commitment to secure, trustworthy AI is embedded in every phase of the software development process. Learn how we uphold the highest standards of security, integrity and fairness as we integrate AI into our products.

Secure AI Framework at Sage

Our approach to AI security covers all phases of development. We follow secure by design principles, tailored to address specific AI security considerations.

AI Governance

  • Strict adherence with AI and data ethics principles
    All new AI products and features are assessed for their adherence with our AI and data ethics principles, before a line of code is written
  • Risk management throughout the AI development lifecycle
    We have adopted the NIST AI Risk Management Framework to assess and address risks in the design, development, use, and evaluation of our AI products.
  • Comprehensive assessment against Sage ethics, legal, privacy and cyber security standards
    All new AI products and features undergo detailed assessments during the design and development phases and cannot be launched without these approvals.
  • Specialised training
    Specialised training is provided to teams on security best practice, risks and ethical AI and ML development.

Development and training of AI models

  • Security in AI Model Development
    We prioritise secure practices in the creation and training of AI models, ensuring the protection of training data and validation of model inputs
  • Security controls
    Implementing robust controls is crucial, including data encryption, access controls, data retention, anonymisation, data loss prevention and continuous security monitoring, to safeguard the data used by AI and ML systems.
  • Model validation and testing
    We conduct thorough testing for biases, accuracy, and security vulnerabilities, and continuously evaluate the trained models that we use against new threats. We use sophisticated AI 'red teaming' techniques to mimic attackers and malicious users and identify weaknesses before AI services are launched to customers.
  • Version control and change management
    Strict version control and change management processes are maintained to ensure traceability and accountability of AI models and the data they use and information they generate.

Use of AI technology in software development

  • AI-assisted development tools
    Security protocols are implemented for the AI powered tools (i.e. AI Copilots) that our developers use to prevent malicious inputs or tampering.
  • Risk assessment of AI tools
    Regular assessments are conducted to identify biases in the AI development tools that we use and always use the latest secure versions.
  • AI in quality assurance and testing
    AI technology is utilised to enhance quality assurance and testing, ensuring comprehensive security checks.

Integration of AI models with Sage products and services

  • Secure integration practices
    We establish secure guidelines for integrating AI models with Sage software products, focusing on secure APIs, data transmission, and authentication protocols.
  • Third-party model assessment
    core integration, third-party AI models are rigorously assessed for security risks and compliance with Sage's standards.
  • Continuous monitoring and maintenance
    Sage software products are continuously monitored for unusual behaviour and are maintained with regular updates and patches, prioritising security and privacy.

Industry standards

Our AI and ML cyber security and coding standards incorporate the best industry practice available, including available standards and best practices from NIST, Open Worldwide Application Security Project (OWASP) and UK National Cyber Security Centre (NCSC) and the US Cybersecurity and Infrastructure Security Agency (CISA).

Securing the future of AI

At Sage, we harness the transformative potential of AI responsibly, embedding strict security practices to remain leaders in delivering advanced, secure, and ethically sound AI systems.

For specific inquiries about AI at Sage, you can contact us at [email protected].

Secure development lifecycle

Discover how we approach software development, where every piece of code is meticulously crafted with security built-in from the outset.

Secure development lifecycle

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