Fast-growing Australian manufacturer reclaims one day per week with Sage

As a micro start-up, Dr Mark’s HyGenie was looking for an ERP system that would enable and support the company’s rapidly growing global aspirations. As a business operating through multiple channels — including ecommerce — it would likely take on new licensees and distributors, so wanted a system that allowed it to integrate new business entities and manage them in a single platform.

Thanks to Sage X3, the process of sending customer communications is now much faster and easier. Dr Marks’ HyGenie customer loyalty email program is now fully automated ; communications are automatically sent to customers to remind them to reorder.