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Bank Feed Status

Last Updated: 14/10/2020 - 14.15

The Bank Feeds below are impacted by confirmed issues.

These feeds can be provided either directly by our Sage Banking Cloud service or indirectly via our 3rd Party provider Plaid.

Plaid offer connections based on a digital link (API) which are fully Open Banking compliant and will be available to connect as soon as your bank has an API ready.

As of March 5th users of Yodlee feeds were required either to migrate to an Open Banking feed provided by their Bank or, where this is not available, utilise Bank Statement import to provide transactions to their Sage account.

These issues below are being investigated currently and the respective teams aim to resolve them as soon as possible. Until the issues have been fixed your bank feed may not function as expected.

The dates provided are ETAs for fixes to the issues listed and are subject to change. 

It may be worth also checking on our non-product specific Status Page - https://status.sage.com/ for more general notifications of Banking issues.

Please wait until your bank is no longer listed or is reported as ‘resolved’ and then try to connect or refresh your feed again.

Bank Provider
Type of Bank Feed Additional Info
Tentative ETA
Allied Irish Bank 3rd Party Open Bank Feed Issue under investigation preventing re-authentication of feeds None Give

All other bank feeds are operating normally

For further support please take a look at our Digital Help Centre