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Bank Feed Status

Last Updated: 02/04/2020 - 08.00am

The Bank Feeds below are impacted by confirmed issues.

These feeds can be provided either directly by our Sage Banking Cloud service or indirectly via 3rd Party providers who are Yodlee and Plaid.

Yodlee provide feeds through a technology called screen-scraping which will not be compliant with Open Banking.

Plaid offer connections based on a digital link (API) which are fully Open Banking compliant and will be available to connect beyond March 5th.

As of March 5th users of Yodlee feeds were required either to migrate to an Open Banking feed provided by their Bank or, where this is not available, utilise Bank Statement import to provide transactions to their Sage account.

These issues below are being investigated currently and the respective teams aim to resolve them as soon as possible. Until the issues have been fixed your bank feed may not function as expected.

The dates provided are ETAs for fixes to the issues listed and are subject to change. 

Please wait until your bank is no longer listed or is reported as ‘resolved’ and then try to connect or refresh your feed again.

Bank Provider
Type of Bank Feed Additional Info
Tentative ETA
HSBC Business (UK) - Open Banking 3rd Party Open Banking Possible Integration issues being investigated None Given
Clydesdale Bank - Open Banking
3rd Party Open Banking  Unable to Connect accounts due to an error with Bank API March
Yorkshire Bank - Open Banking 3rd Party Open Banking Unable to Connect accounts due to an error with Bank API March

All other bank feeds are operating normally

For further support please take a look at our Digital Help Centre