The Bank Feeds below are impacted by confirmed issues.
These feeds can be provided either directly by our Sage Banking Cloud service or indirectly via 3rd Party providers who are Yodlee and Plaid.
Yodlee provide feeds through a technology called screen-scraping which will not be compliant with Open Banking, whereas Plaid offer connections based on a digital link (API).
These issues are being investigated currently and the respective teams aim to resolve them as soon as possible. Until the issues have been fixed your bank feed may not function as expected.
The dates provided are ETAs for fixes to the issues listed and are subject to change.
Please wait until your bank is no longer listed or is reported as ‘resolved’ and then try to connect or refresh your feed again.
||Type of Bank Feed||Additional Info
|Santander Personal and Business Banking||3rd Party||Non Open Banking||Site Temporarily Unavailable||28/02/2020|
|Lloyds (Banking)||3rd Party||Non Open Banking||Site Temporarily Unavailable||26/02/2020|
|Royal Bank Of Scotland (Credit Cards)||3rd Party||Non Open banking||Site Temporarily Unavailable||26/02/2020|
|Bank of Scotland (Banking)||3rd Party||Non Open Banking||Site Temporarily Unavailable||24/02/2020|
|NatWest Bank (Credit Cards)||3rd party||Non Open Banking||Login Form Change||26/02/2020|
|Clydesdale Bank - Open Banking
||3rd Party||Open Banking||Unable to Connect accounts due to an error with Bank API||February|
|Yorkshire Bank - Open Banking||3rd Party||Open Banking||Unable to Connect accounts due to an error with Bank API||February|
All other bank feeds are operating normally
For further support please take a look at our Digital Help Centre