Due to Brexit, any 3rd party accessing bank feeds needs an EU regulator authorisation to provide bank feeds for UK banks. Authorisations issued by the UK regulator will not be valid after December 31st, 2020.
Sage uses a third party in the UK, which connects to several key financial institutions, to provide feeds in this country. There has been a delay in our feed partners receiving approval for an EU license from regulators.
As a result, there may be a temporary disruption to a small number of our UK customers' automated bank feed capability effective January 1st, 2021.
While there may not be any change to the service for you, we wanted to update you about the situation so you can take any necessary action to mitigate the disruption to your business.
What does this mean for you?
You will continue to have access to your Bank Feeds capability until December 31st 2020 and we encourage you to refresh your connection and automatically import all your transactions by that date. You may choose to reconcile your bank too, but you don’t have to do this by Jan 1st.
As of January 1st, 2021, you may temporarily lose your connection to your live Bank Feeds for your accounts connected to UK banks. If this is the case there’s no need to worry, we will have a tailored workaround ready and waiting for you.
Please visit this page for updates and if you do have any problems accessing your Bank Feeds after this date, there will be guidance here to help you through the next simple steps you need to take.
What is next?
If your Bank Feeds link is disrupted, you can find out how to manually enter and reconcile your transactions here:
Alternatively, you may choose to simply wait for the issue to be resolved and check back later for new transactions, or manually create any transactions in the meantime. Once any disruption is resolved, you may need to re-authenticate to your bank.
This page will be updated to reflect the latest updates and to share any relevant help articles.