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Tyne Chease save 14 hours a week with Sage Copilot

Tyne Chease - United Kingdom

Sage Copilot helps Tyne Chease receive invoices up to 7 days faster, pass their first audit, and prepare for their future on supermarket shelves—all while keeping their plant-based craft at the heart of the business.

Handmade passion, admin pressure

As pioneers of artisanal vegan cheese in the UK, Tyne Chease built their reputation on naturally fermented, cashew-based cheeses. But running a small food business meant every hour counted, and admin was taking over. Chasing late invoices became the biggest time drain, with payments often up to a week late. Cash flow suffered and paperwork piled up, leaving little space to focus on growth. They even had to turn down supermarkets because they couldn’t deliver at scale while buried in admin.

Before Sage Copilot, chasing invoices was my main time consumer. Now I just log in and it does a lot of that for me—it’s like an assistant.

Adam Williams,
General Manager

Sage Copilot: an extra pair of hands

With Sage Copilot in Sage Accounting, invoice-chasing and daily admin were automated. The team suddenly had full days free to focus on growth: preparing for their first audit, reviewing costs to lower retail prices, and building the certifications needed to approach larger customers. Instead of being held back by the pressure of paperwork, they could finally devote attention to the projects that would make them supermarket-ready.

Every morning when I do admin, it’s Sage Copilot. It’s like my little personal assistant, telling me what needs addressing, what needs to be prioritised. It even drafts emails and suggests tones — friendly or firm.

Victoria Inskipp,
CEO + Director

Time back, growth forward

With Sage Copilot, Tyne Chease now receive invoices up to 7 days faster and save 12–14 hours each week—time that was vital in helping them pass their first audit and lay the groundwork for reaching supermarket shelves. The efficiencies have also allowed the team to cut retail prices by 30–50p, making their cheeses more accessible while keeping quality and integrity at the heart of the brand. Now they’ve been able to position themselves for opportunities they once had to decline.

As we grow, it’s essential that we continue to use Sage Copilot. The features are irreplaceable.

Adam Williams,
General Manager

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