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Coronavirus (COVID-19) hub

We're here to help

Nothing is more important to Sage than our customers and our employees. We’ve gathered information and resources to help you navigate the current coronavirus pandemic.

New! Getting back to business

Facing the next steps together—we're here to support you as you get back to work in this new normal. Find support resources and information to help you along the way.

Wellness essentials

Help create a safer environment for your employees and customers. Reusable face masks, hand sanitizers, and more are now available at Logo Products by Harland Clarke.

COVID-19 legislation

Updates on new legislation impacting your business and information for all Sage products.

PPP loan forgiveness information updated as more details become available.

Free PPP loan forgiveness tool.

Sage coronavirus webinars, podcasts, and training: support for your business

Working from home? The new normal

Join researcher and speaker, Dr. Tracey Wilen, as she explores the new normal of working from home on a virtual team.

How to use Sage Bank Feeds for easy bank reconciliation

Join us to learn how to use Sage 50 Accounting to simplify the account reconciliation process. We'll cover bank statements and how to establish a secure online connection with your bank to download transaction records to the Account Reconciliation window.

Sage University

Learn more about training courses and certifications for Sage products.

How to reduce costs in a market downturn

Thought leaders from Sage and TravelBank will discuss the challenges of quickly shifting operating costs, and share tactical advice for streamlining expenses to preserve cash and strengthen your financial position.

COVID-19: Resources, regulations, and the road ahead

Insights from National Small Business Association president, Todd McCracken. 

Anticipating the balance of 2020: Scenarios exploring COVID-19

Join us as we share and explore Kantar’s scenarios for how the U.S. marketplace will unfold over the balance of 2020.

COVID-19 related fraud

Hosted by Sontiq®, partnered with Harland Clarke® and Sage, to learn best practices for protecting and securing sensitive personal and business information from fraud while working from home.

COVID-19, new skills needed, and the innovation mindset

Ed Kless talks with Garrett Wagner, CPA, about the impacts of COVID-19 on himself and his clients, new skills that are needed for professionals, and the innovation mindset.

Support and advice for each of our products

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Business Survival Guide

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A guide to business continuity: 6 tips to manage uncertainty

Sage coronavirus frequently asked questions

Sage continues to monitor the coronavirus situation and take steps to mitigate risks to our customers, partners, and colleagues. We have established global, regional, and local business continuity plans that are being retested and refined as a further cautionary measure. In addition, our global and regional taskforces meet daily. They are comprised of representatives from our Executive Committee and other executive management, supported by experts from risk, security, travel, people, property, IT, and communications.
The North America regional taskforce is led by our Managing Director, Nancy Harris. We have implemented a set of safety precautions, including updated travel and safety guidance, and restricted travel to high-risk and outbreak areas. We are also in the process of proactively equipping our colleagues to work from home. As the situation develops, we will continue to assess and implement mitigation and prevention measures recommended by the CDC that will improve safety and help ensure business continuity.
We’ve taken steps to prevent or minimize service disruption by enabling a distributed workforce to operate from a home office in real time and collaborate with colleagues and customers as if they are sitting next to them. This also allows us to maintain service to our customers and partners in events such as this.
To help limit the impact and spread of the coronavirus, we ask that customers and partners help us take cautionary mitigation measures; for example, limiting face-to-face business meetings and instead using video conferences wherever possible. We are monitoring the situation and will follow all local and global health guidelines, including those from WHO and the CDC.
We are confident we have the proper business continuity plans in place to continue to serve our customers. The teams who provide our software services and support services are well prepared to continue operations in the event of any Sage office impacts. We are also implementing contingency plans for our back-office functions to ensure customers receive the same great service they have become accustomed to. Since this is a fast-moving situation, we are constantly assessing our capabilities and implementing controls and solutions as needed.
Many customers are facing the need to close offices and support access to Sage solutions by remote employees. While options vary by solution, most of our products can be accessed remotely, if necessary. Options range from remote VPN access to desktops and servers, to implementing Sage Drive (Sage 50cloud), Sage 300cloud web screens, or third-party hosting. Please check with your business partner or Sage support to discuss the best option for your company.

Business continuity advice and coronavirus (COVID-19) updates

We’re continually gathering advice you can use to adapt your business and provide resources to your employees. 

Visit the Sage Advice business continuity hub
Supply chain management: Definition, components, and technologies

Supply chain management: Definition, components, and technologies

This article covers supply chain management definition, components, and strategies, including tips for choosing the right technology.

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Never tried a construction accounting system? Take one for a spin

Never tried a construction accounting system? Take one for a spin

Never tried a construction accounting system? Here are the tell-tale signs your company is ready to test drive a construction solution.

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Scariest business decisions: Experts share their tips and advice for the post-COVID future

Scariest business decisions: Experts share their tips and advice for the post-COVID future

Our business experts share their scariest business decisions, tips for overcoming fear, and advice for the post-COVID future.

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How to market your firm on a small budget

How to market your firm on a small budget

In uncertain times, marketing budgets may be the first budget cut. Here are several ways to market your firm and extend your reach during down times.

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Direct to Consumer: How distributors can innovate and win

Direct to Consumer: How distributors can innovate and win

As direct-to-consumer selling appears to close in on distributor territory, our guide takes you through the opportunity in going direct to consumer.

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How to drive green chemistry in specialty chemicals for ROI

How to drive green chemistry in specialty chemicals for ROI

With the right data, a CFO can clearly analyze the opportunities for green chemistry – the practise of greener chemicals, processes, and products.

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Finance Futurists: Why all CEOs need a strategic CFO like Hemant Kumar

Finance Futurists: Why all CEOs need a strategic CFO like Hemant Kumar

We spotlight one of this year’s futurists, Hemant Kumar, CFO at SOL-MILLENNIUM Medical Group, and what the future holds for the finance function. 

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5 reasons you should be using a receipt app

5 reasons you should be using a receipt app

Every small business should be using a receipt app and accounting software, even if they’re outsourcing their accounting. Here's 5 reasons why.

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Finance Futurists: Why Jeffery Giavotella Champions infrastructure to drive innovation

Finance Futurists: Why Jeffery Giavotella Champions infrastructure to drive innovation

We speak to Jeffery Giavotella, CFO at Ballard Brands, about what the future holds for the finance function and his advice for ambitious finance leaders.

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Q&A with Aaron Olin: Food & Beverage COVID challenges and how ERP enables agility

Q&A with Aaron Olin: Food & Beverage COVID challenges and how ERP enables agility

The COVID-19 pandemic forced food and beverage companies to make significant operational changes. Here's how a modern ERP can enable business agility.

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Ritchey Metals: Leveraging Sage X3 for exponential growth

Ritchey Metals: Leveraging Sage X3 for exponential growth

Learn how Sage customer, Ritchey Metals, leverages Sage X3 as its all-encompasing ERP solution to gain real-time data insights.

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Sage Service Operations brings field workforce management capabilities to more contractors

Sage Service Operations brings field workforce management capabilities to more contractors

Sage Service Operations is no longer just for the service side of a contractor’s business. Yes, it still streamlines the dispatch and tasks of field service technicians, but now the software offers new field workforce capabilities that can be used by any contractor—whether you do service work, new construction, or a combination...

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Finance Futurists: Why 25 years later, Tiffini Masessa is still eager to learn and grow as a CFO

Finance Futurists: Why 25 years later, Tiffini Masessa is still eager to learn and grow as a CFO

The Finance Futurists are a group of leaders who embrace constant evolution in the world of finance. Today we hear from Tiffini Masessa of Forward Merch.

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Understanding 100% bonus depreciation and the impact on your cash flow

Understanding 100% bonus depreciation and the impact on your cash flow

The 2017 Tax Cuts & Jobs Act (TCJA) and 2020 CARES Act allow for a 100% bonus depreciation immediate write off of new and used components.

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Key “close the books” findings for construction firms

Key “close the books” findings for construction firms

Closing the books can be frustrating for construction firms. Download these survey findings to learn the latest advancements for a more efficient close.

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How to reopen your business at reduced capacity and make sure you don't lose money

How to reopen your business at reduced capacity and make sure you don't lose money

Find out how to strategically reopen your business and jump back into the game with creative methods that boost efficiency and reduce costs.

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Coronavirus business resources—stay up to date. Stay supported.

Small and medium business

Remote data access in Sage 50cloud

NSBA Covid-19 Small Business Resources 

U.S. Chamber of Commerce Coronavirus Emergency Loans Small Business Guide and Checklist 

Setting Up Direct Deposit

The value of a supply contingency plan

SOS Business Planning Guide

If you own a Canadian product, please visit our Canadian Sage coronavirus hub.

Sage legal disclaimer

The information contained herein is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. We would like to stress that there is no substitute for customers making their own detailed investigations or seeking their own legal advice if they are unsure about the implications of trade on their businesses.

While we have made every effort to ensure that the information provided herein is correct and up to date, Sage makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.