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Coronavirus (COVID-19) hub

We're here to help

Nothing is more important to Sage than our customers and our employees. We’ve gathered information and resources to help you navigate the current coronavirus pandemic.

Getting back to business

Facing the next steps together—we're here to support you as you get back to work in this new normal. Find support resources and information to help you along the way.

NEW webinars—coronavirus resources

Professional advice, insights, and updates. 

Reopening businesses and returning employees to work after COVID-19

Date/time: August 11, 12:20 p.m. ET

Filing Federal Form 941

Filing quarterly taxes will look different this quarter. Learn more about updates on changes to the Federal 941 for Q2 2020.

COVID-19 legislation

Updates on new legislation impacting your business and information for all Sage products.

PPP loan forgiveness information updated as more details become available.

New: Free PPP loan forgiveness tool.

Sage coronavirus webinars, podcasts, and training: support for your business

Working from home? The new normal

Join researcher and speaker, Dr. Tracey Wilen, as she explores the new normal of working from home on a virtual team.

How to use Sage Bank Feeds for easy bank reconciliation

Join us to learn how to use Sage 50 Accounting to simplify the account reconciliation process. We'll cover bank statements and how to establish a secure online connection with your bank to download transaction records to the Account Reconciliation window.

Planning for the future in uncertain times

Join us as we discuss how automation tools can help businesses survive and thrive in a post COVID-19 world.

Sage University

Learn more about training courses and certifications for Sage products.

Tracking forgiveness expenses in Sage 100cloud

Join us as we walk through how to use your Sage 100cloud solution to track expenses according to the latest guidance for tracking PPP forgiveness expenses.

How to reduce costs in a market downturn

Thought leaders from Sage and TravelBank will discuss the challenges of quickly shifting operating costs, and share tactical advice for streamlining expenses to preserve cash and strengthen your financial position.

Remote working with Sage 50cloud

Sage 50cloud software includes valuable features to help you manage your business remotely.

COVID-19: Resources, regulations, and the road ahead

Insights from National Small Business Association president, Todd McCracken. 

Anticipating the balance of 2020: Scenarios exploring COVID-19

Join us as we share and explore Kantar’s scenarios for how the U.S. marketplace will unfold over the balance of 2020.

COVID-19 related fraud

Hosted by Sontiq®, partnered with Harland Clarke® and Sage, to learn best practices for protecting and securing sensitive personal and business information from fraud while working from home.

COVID-19, new skills needed, and the innovation mindset

Ed Kless talks with Garrett Wagner, CPA, about the impacts of COVID-19 on himself and his clients, new skills that are needed for professionals, and the innovation mindset.

How to optimize your accounting during an economic downturn

Accounting industry experts from Sage, C3 Evolution Group, and the Sage Accountant Advisory Council take you through actions you can implement to optimize your business accounting during COVID-19.
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Support and advice for each of our products

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How to start a business in 2020

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Business Survival Guide

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Ready to Reopen: A Playbook for Your Small Business

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SBA Guidance for Businesses and Employers

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Businesses and Workplaces—Plan, Prepare, and Respond

Sage coronavirus frequently asked questions

Sage continues to monitor the coronavirus situation and take steps to mitigate risks to our customers, partners, and colleagues. We have established global, regional, and local business continuity plans that are being retested and refined as a further cautionary measure. In addition, our global and regional taskforces meet daily. They are comprised of representatives from our Executive Committee and other executive management, supported by experts from risk, security, travel, people, property, IT, and communications.
The North America regional taskforce is led by our Managing Director, Nancy Harris. We have implemented a set of safety precautions, including updated travel and safety guidance, and restricted travel to high-risk and outbreak areas. We are also in the process of proactively equipping our colleagues to work from home. As the situation develops, we will continue to assess and implement mitigation and prevention measures recommended by the CDC that will improve safety and help ensure business continuity.
We’ve taken steps to prevent or minimize service disruption by enabling a distributed workforce to operate from a home office in real time and collaborate with colleagues and customers as if they are sitting next to them. This also allows us to maintain service to our customers and partners in events such as this.
To help limit the impact and spread of the coronavirus, we ask that customers and partners help us take cautionary mitigation measures; for example, limiting face-to-face business meetings and instead using video conferences wherever possible. We are monitoring the situation and will follow all local and global health guidelines, including those from WHO and the CDC.
We are confident we have the proper business continuity plans in place to continue to serve our customers. The teams who provide our software services and support services are well prepared to continue operations in the event of any Sage office impacts. We are also implementing contingency plans for our back-office functions to ensure customers receive the same great service they have become accustomed to. Since this is a fast-moving situation, we are constantly assessing our capabilities and implementing controls and solutions as needed.
Many customers are facing the need to close offices and support access to Sage solutions by remote employees. While options vary by solution, most of our products can be accessed remotely, if necessary. Options range from remote VPN access to desktops and servers, to implementing Sage Drive (Sage 50cloud), Sage 300cloud web screens, or third-party hosting. Please check with your business partner or Sage support to discuss the best option for your company.

Business continuity advice and coronavirus (COVID-19) updates

We’re continually gathering advice you can use to adapt your business and provide resources to your employees. 

Visit the Sage Advice business continuity hub
How to start a business in 2020

How to start a business in 2020

Have a great business idea but not sure where to start? Our free small business toolkit will guide you through the steps of how to start a business.

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Five ways to make smarter business decisions

Five ways to make smarter business decisions

Making smarter business decisions doesn’t have to be difficult. By taking slightly different approaches while executing tasks, you may find inspiration for changing the status quo.

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Business in the cloud: Lessons learned in 2020

Business in the cloud: Lessons learned in 2020

Our expert panel discusses lessons learned in 2020 including cloud migration, remote working, and the importance of people.

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How AI can power post-coronavirus supply chains

How AI can power post-coronavirus supply chains

Using AI can help improve supply chain efficiency and reduce risks with better forecasting. Discover what AI can do for your business.

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How HR self-service tools can save time for employers

How HR self-service tools can save time for employers

Learn how self-service tools can help HR professionals to save time, while empowering employees, resulting in more time to focus on value-add tasks.

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The three Rs of managing your firm's IT needs: Reflect, reassess, and reset

The three Rs of managing your firm's IT needs: Reflect, reassess, and reset

You successfully got your team up and running virtually during the COVID-19 crisis. Now what? Prepare your firm's IT for whatever the future brings.

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Achieving a competitive advantage in the food and beverage industry through data analytics

Achieving a competitive advantage in the food and beverage industry through data analytics

Having access to data analytics can help the United States food and beverage manufacturers tackle the numerous challenges they face. Here's how gaining insights from big data can make an impact.

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COVID-19 Business Support Finder

COVID-19 Business Support Finder

We’ve put together the COVID-19 Business Support Finder to help you find out what financial support you may be eligible for.

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COVID-19 Webinar Series: Prepare and empower your business

COVID-19 Webinar Series: Prepare and empower your business

Keep your business informed with our COVID-19 webinar series to help you navigate the road ahead, topics include CARES Act Deep Dive.

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A guide to business continuity: 6 tips to manage uncertainty

A guide to business continuity: 6 tips to manage uncertainty

How do you ensure business continuity? There is room for success if you manage people and processes better than your competition.

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Automate your practice: A guide for accountants and bookkeepers

Automate your practice: A guide for accountants and bookkeepers

Discover how using automation can help your accounting or bookkeeping practice save time and provide more value to your clients.

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Can the circular economy ensure supply chain resilience?

Can the circular economy ensure supply chain resilience?

Do sustainability and the circular economy fit into your business plans in a post-coronavirus world?

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Data protection: How to create a written information security policy (WISP)

Data protection: How to create a written information security policy (WISP)

The introduction of the CCPA and the New York SHIELD Act means it's vital for businesses to have a written information security program, or WISP.

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Business growing pains - top CFO challenges and how to solve them

Business growing pains - top CFO challenges and how to solve them

CFOs in the US–especially those in medium-sized companies–are taking it upon themselves to drive digital transformation throughout the business proactively.

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The new reality and how to prepare your business for the upturn

The new reality and how to prepare your business for the upturn

Businesses need to keep customer insights and data on the forefront to better cater to their behaviors, both now and as we move into a post-pandemic world.

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Re-tooling your systems to support remote staff

Re-tooling your systems to support remote staff

Too many mid-market companies rely on Excel, Outlook, and ‘word-of-mouth’ to manage their non-accounting data. Systems like Sage CRM are becoming more essential by the day. Learn more today.

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Coronavirus business resources—stay up to date. Stay supported.

Small and medium business

NSBA Covid-19 Small Business Resources 

U.S. Chamber of Commerce Coronavirus Emergency Loans Small Business Guide and Checklist 

Setting Up Direct Deposit

The value of a supply contingency plan

SOS Business Planning Guide 

If you own a Canadian product, please visit our Canadian Sage coronavirus hub.

Sage legal disclaimer

The information contained herein is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. We would like to stress that there is no substitute for customers making their own detailed investigations or seeking their own legal advice if they are unsure about the implications of trade on their businesses.

While we have made every effort to ensure that the information provided herein is correct and up to date, Sage makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.