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Coronavirus (COVID-19) hub

We're here to help

Nothing is more important to Sage than our customers and our employees. We’ve gathered information and resources to help you navigate the current coronavirus pandemic.

Learn how to complete year-end tasks for Sage 50!

Register for this complimentary learning package that walks you through year-end closing tasks step by step. You'll learn how to complete key tasks and troubleshoot common year-end processing errors.

Getting back to business

Facing the next steps together—we're here to support you as you get back to work in this new normal. Find support resources and information to help you along the way.

Wellness essentials

Help create a safer environment for your employees and customers. Reusable face masks, hand sanitizers, and more are now available at Logo Products by Harland Clarke.

COVID-19 legislation

Updates on new legislation impacting your business and information for all Sage products.

PPP loan forgiveness information updated as more details become available.

Free PPP loan forgiveness tool.

Sage coronavirus webinars, podcasts, and training: support for your business

New!

Twitter chat: Women in Business and Technology

Join us and our expert panel for a #SageInspire Twitter chat discussing women in business and technology. 

Date/time: February 25 at 1 p.m. ET

Working from home? The new normal

Join researcher and speaker, Dr. Tracey Wilen, as she explores the new normal of working from home on a virtual team.

How to use Sage Bank Feeds for easy bank reconciliation

Join us to learn how to use Sage 50 Accounting to simplify the account reconciliation process. We'll cover bank statements and how to establish a secure online connection with your bank to download transaction records to the Account Reconciliation window.

Sage University

Learn more about training courses and certifications for Sage products.

How to reduce costs in a market downturn

Thought leaders from Sage and TravelBank will discuss the challenges of quickly shifting operating costs, and share tactical advice for streamlining expenses to preserve cash and strengthen your financial position.

COVID-19: Resources, regulations, and the road ahead

Insights from National Small Business Association president, Todd McCracken. 

COVID-19 related fraud

Hosted by Sontiq®, partnered with Harland Clarke® and Sage, to learn best practices for protecting and securing sensitive personal and business information from fraud while working from home.

COVID-19, new skills needed, and the innovation mindset

Ed Kless talks with Garrett Wagner, CPA, about the impacts of COVID-19 on himself and his clients, new skills that are needed for professionals, and the innovation mindset.

Support and advice for each of our products

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Business Survival Guide

A guide to business continuity: 6 tips to manage uncertainty

Sage coronavirus frequently asked questions

Sage continues to monitor the coronavirus situation and take steps to mitigate risks to our customers, partners, and colleagues. We have established global, regional, and local business continuity plans that are being retested and refined as a further cautionary measure. In addition, our global and regional taskforces meet daily. They are comprised of representatives from our Executive Committee and other executive management, supported by experts from risk, security, travel, people, property, IT, and communications.
The North America regional taskforce is led by our Managing Director, Nancy Harris. We have implemented a set of safety precautions, including updated travel and safety guidance, and restricted travel to high-risk and outbreak areas. We are also in the process of proactively equipping our colleagues to work from home. As the situation develops, we will continue to assess and implement mitigation and prevention measures recommended by the CDC that will improve safety and help ensure business continuity.
We’ve taken steps to prevent or minimize service disruption by enabling a distributed workforce to operate from a home office in real time and collaborate with colleagues and customers as if they are sitting next to them. This also allows us to maintain service to our customers and partners in events such as this.
To help limit the impact and spread of the coronavirus, we ask that customers and partners help us take cautionary mitigation measures; for example, limiting face-to-face business meetings and instead using video conferences wherever possible. We are monitoring the situation and will follow all local and global health guidelines, including those from WHO and the CDC.
We are confident we have the proper business continuity plans in place to continue to serve our customers. The teams who provide our software services and support services are well prepared to continue operations in the event of any Sage office impacts. We are also implementing contingency plans for our back-office functions to ensure customers receive the same great service they have become accustomed to. Since this is a fast-moving situation, we are constantly assessing our capabilities and implementing controls and solutions as needed.
Many customers are facing the need to close offices and support access to Sage solutions by remote employees. While options vary by solution, most of our products can be accessed remotely, if necessary. Options range from remote VPN access to desktops and servers, to implementing Sage Drive (Sage 50cloud), Sage 300cloud web screens, or third-party hosting. Please check with your business partner or Sage support to discuss the best option for your company.

Business continuity advice and coronavirus (COVID-19) updates

We’re continually gathering advice you can use to adapt your business and provide resources to your employees. 

Visit the Sage Advice business continuity hub
How accountants and technology can coexist and bring “humanity” back to the profession

How accountants and technology can coexist and bring “humanity” back to the profession

Joe Abesamis gives tips on how accountants can utilize technology to automate menial tasks while the workforce can focus on valuable work.

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[Webinar] Deep Learning vs. Profound Wisdom - Continuous Improvements of Systems & Technology

[Webinar] Deep Learning vs. Profound Wisdom - Continuous Improvements of Systems & Technology

Good people + good technology wins every time. This webinar explores how to drive performance through continuous improvement.

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7 steps to building a diverse and inclusive workplace for all employees

7 steps to building a diverse and inclusive workplace for all employees

Here are seven practical tips to help HR and People teams improve diversity and inclusion in the workplace.

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5 supply chain tips for dealing with a product recall

5 supply chain tips for dealing with a product recall

With a globalized supply chain, mistakes happen. In June, the FDA alerted consumers about a voluntary recall of hand sanitizer

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BUILDTalk Conversations that Matter: Blacks in business and technology

BUILDTalk Conversations that Matter: Blacks in business and technology

Earlier this month, our colleague success network BUILD hosted our “Blacks in business and technology” Twitter chat. 

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Herschel Frierson on driving diversity in the accounting profession

Herschel Frierson on driving diversity in the accounting profession

Ed Kless interviews Herschel Frierson on ways to grow diversity in the accounting profession for the Sage Thought Leadership Podcast.

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5 things clients want from their accountant

5 things clients want from their accountant

Here are five of the most common things small to medium businesses expect from their accountant.

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How a work from anywhere policy can boost your profits

How a work from anywhere policy can boost your profits

A "work from anywhere" workforce model can generate greater profits for some employers, but customizing your approach is key to your success.

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8 reasons why the cloud is good for your small business

8 reasons why the cloud is good for your small business

You are likely already using cloud-based applications to power your small business. Here are 8 reasons to adopt cloud accounting software.

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Strengthen your subcontractor payment process

Strengthen your subcontractor payment process

Managing subcontractor payment processes is a source of frustration for construction firms. Here's how Sage and GCPay have teamed up to make it easier.

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The robots are coming: 4 key trends to be aware of in logistics

The robots are coming: 4 key trends to be aware of in logistics

The robots are definitely coming, so what can we possibly expect to see from robotics in logistics in the next 12 months?

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Get ready for tax season – 3 tips Latinx small businesses can tap into

Get ready for tax season – 3 tips Latinx small businesses can tap into

For Latino-owned businesses, preparation for tax season can save both time and money. Here are 3 tips to get you started for this tax season.

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7 steps toward achieving sustainable inclusion at your firm

7 steps toward achieving sustainable inclusion at your firm

Diversity and inclusion is a challenge the accounting profession has been grappling with for years. Here are 7 steps to overcome it.

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Master your fixed assets: 2 videos on lifecycle planning and inventory strategies

Master your fixed assets: 2 videos on lifecycle planning and inventory strategies

Watch these two videos to learn how efficient lifecycle planning and inventory tracking can help you master your fixed assets.

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On-demand webcast: Driving growth through automation in construction accounting

On-demand webcast: Driving growth through automation in construction accounting

Learn how Sage Intacct Construction saves hours through automation of key processes, freeing up your finance team to focus on growth strategy.

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3 sweet lessons of success from Wally Amos

3 sweet lessons of success from Wally Amos

Here are three lessons from the story of the “Famous” Wally Amos to inspire you to turn lemons into lemonade.

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Coronavirus business resources—stay up to date. Stay supported.

Small and medium business

Remote data access in Sage 50cloud

NSBA Covid-19 Small Business Resources 

U.S. Chamber of Commerce Coronavirus Emergency Loans Small Business Guide and Checklist 

Setting Up Direct Deposit

The value of a supply contingency plan

SOS Business Planning Guide

If you own a Canadian product, please visit our Canadian Sage coronavirus hub.

Sage legal disclaimer

The information contained herein is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. We would like to stress that there is no substitute for customers making their own detailed investigations or seeking their own legal advice if they are unsure about the implications of trade on their businesses.

While we have made every effort to ensure that the information provided herein is correct and up to date, Sage makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.