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Coronavirus (COVID-19) hub

We're here to help

Nothing is more important to Sage than our customers and our employees. We’ve gathered information and resources to help you navigate the current coronavirus pandemic.

Learn how to complete year-end tasks for Sage 50 !

Register for this complimentary learning package that walks you through year-end closing tasks step by step. You'll learn how to complete key tasks and troubleshoot common year-end processing errors.

Getting back to business

Facing the next steps together—we're here to support you as you get back to work in this new normal. Find support resources and information to help you along the way.

Wellness essentials

Help create a safer environment for your employees and customers. Reusable face masks, hand sanitizers, and more are now available at Logo Products by Harland Clarke.

COVID-19 legislation

Updates on new legislation impacting your business and information for all Sage products.

PPP loan forgiveness information updated as more details become available.

Free PPP loan forgiveness tool.

Sage coronavirus webinars, podcasts, and training : support for your business

Working from home ? The new normal

Join researcher and speaker, Dr. Tracey Wilen, as she explores the new normal of working from home on a virtual team.

How to use Sage Bank Feeds for easy bank reconciliation

Join us to learn how to use Sage 50 Accounting to simplify the account reconciliation process. We'll cover bank statements and how to establish a secure online connection with your bank to download transaction records to the Account Reconciliation window.

Sage University

Learn more about training courses and certifications for Sage products.

How to reduce costs in a market downturn

Thought leaders from Sage and TravelBank will discuss the challenges of quickly shifting operating costs, and share tactical advice for streamlining expenses to preserve cash and strengthen your financial position.

COVID-19 : Resources, regulations, and the road ahead

Insights from National Small Business Association president, Todd McCracken. 

COVID-19 related fraud

Hosted by Sontiq®, partnered with Harland Clarke® and Sage, to learn best practices for protecting and securing sensitive personal and business information from fraud while working from home.

COVID-19, new skills needed, and the innovation mindset

Ed Kless talks with Garrett Wagner, CPA, about the impacts of COVID-19 on himself and his clients, new skills that are needed for professionals, and the innovation mindset.

Support and advice for each of our products

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Finance leaders to focus on technology to drive growth in 2021 and beyond

A guide to business continuity : 6 tips to manage uncertainty

Sage coronavirus frequently asked questions

Sage continues to monitor the coronavirus situation and take steps to mitigate risks to our customers, partners, and colleagues. We have established global, regional, and local business continuity plans that are being retested and refined as a further cautionary measure. In addition, our global and regional taskforces meet daily. They are comprised of representatives from our Executive Committee and other executive management, supported by experts from risk, security, travel, people, property, IT, and communications.
The North America regional taskforce is led by our Managing Director, Nancy Harris. We have implemented a set of safety precautions, including updated travel and safety guidance, and restricted travel to high-risk and outbreak areas. We are also in the process of proactively equipping our colleagues to work from home. As the situation develops, we will continue to assess and implement mitigation and prevention measures recommended by the CDC that will improve safety and help ensure business continuity.
We’ve taken steps to prevent or minimize service disruption by enabling a distributed workforce to operate from a home office in real time and collaborate with colleagues and customers as if they are sitting next to them. This also allows us to maintain service to our customers and partners in events such as this.
To help limit the impact and spread of the coronavirus, we ask that customers and partners help us take cautionary mitigation measures ; for example, limiting face-to-face business meetings and instead using video conferences wherever possible. We are monitoring the situation and will follow all local and global health guidelines, including those from WHO and the CDC.
We are confident we have the proper business continuity plans in place to continue to serve our customers. The teams who provide our software services and support services are well prepared to continue operations in the event of any Sage office impacts. We are also implementing contingency plans for our back-office functions to ensure customers receive the same great service they have become accustomed to. Since this is a fast-moving situation, we are constantly assessing our capabilities and implementing controls and solutions as needed.
Many customers are facing the need to close offices and support access to Sage solutions by remote employees. While options vary by solution, most of our products can be accessed remotely, if necessary. Options range from remote VPN access to desktops and servers, to implementing Sage Drive (Sage 50cloud), Sage 300cloud web screens, or third-party hosting. Please check with your business partner or Sage support to discuss the best option for your company.

Business continuity advice and coronavirus (COVID-19) updates

We’re continually gathering advice you can use to adapt your business and provide resources to your employees. 

Visit the Sage Advice business continuity hub
4 ways to combat burnout in HR

4 ways to combat burnout in HR

While burnout can affect anyone, the pandemic has put a strain on HR & People teams. Here are four ways to combat it.

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Sage X3 distinguished in Ultra Consultant’s distribution vendor update

Sage X3 distinguished in Ultra Consultant’s distribution vendor update

Sage X3 was selected as one of the top ERP software providers for distributors in Ultra Consultant’s ERP Vendor Update. Read all about it.

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How to use business intelligence to get paid and improve cash flow

How to use business intelligence to get paid and improve cash flow

For small and growing businesses, there are few tasks more important than ensuring you’re paid on time and managing your cash flow. Here are some ways business intelligence can help with both.

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Nine ways to visualize your data to empower business growth

Nine ways to visualize your data to empower business growth

How can you organize your business data to drive your small business growth ? Here are nine ways to visualize your small business data.

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3 major reasons to join the Sage Accountants Network

3 major reasons to join the Sage Accountants Network

Do you know about the Sage Accountants Network ? Here's how it can help your firm reach the next level of client services.

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How to hire and manage employees in a small business

How to hire and manage employees in a small business

It's a sure sign your small business is growing - it's time to hire your first employee. Here's what you need to know.

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How to manage your hybrid workforce

How to manage your hybrid workforce

In this article, we’ll look at hybrid working, how it might help your business, and what you need to think about to make it work well for you and your employees.

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How to build a business case for a new ERP solution (and why it’s important)

How to build a business case for a new ERP solution (and why it’s important)

In the article we cover why its important to build a business case for a new ERP and provide a step-by-step guide to help you build yours.

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Wednesday Wisdom webinar series: Leveraging technology

Wednesday Wisdom webinar series : Leveraging technology

Join us online for our new Wednesday Wisdom series to help you with adapting to the changing world and preparing for future opportunities.

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Introducing the Sage Partner Cloud Program—Your journey to the cloud starts here

Introducing the Sage Partner Cloud Program—Your journey to the cloud starts here

For our Sage 100 and Sage 300 customers, your journey to the cloud should be simple, and it can be, with the Sage Partner Cloud Program.

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3 signs that your ERP system just isn't cutting it

3 signs that your ERP system just isn't cutting it

Is your ERP helping your company grow, or is it getting in the way ? Here are three signs that your ERP system is due for an upgrade.

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Return to Growth: Business outlook for 2021 and beyond

Return to Growth : Business outlook for 2021 and beyond

To better understand the realities of what businesses endured during the pandemic, Sage commissioned the 2021 Return to Growth Outlook Report. Here are the findings.

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How you can boss your business and start taking control now

How you can boss your business and start taking control now

Download our guide, 5 ways to boss your business, to discover ways you can take back control and boss your business with Sage.

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Understanding the Paycheck Protection Program Loan Forgiveness

Understanding the Paycheck Protection Program Loan Forgiveness

Attorney Susan J. Markey shares guidance to help you understand the Paycheck Protection Loan forgiveness program.

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New report: 73% of finance leaders expect revenues to reach pre-pandemic levels by EOY

New report : 73 % of finance leaders expect revenues to reach pre-pandemic levels by EOY

More than 1000 finance leaders across the United States were polled for the 2021 Return to Growth Outlook report. Find out what they had to say.

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13 must-read books to inspire women on their leadership journey

13 must-read books to inspire women on their leadership journey

In this edition of the Sage Book Club, business experts share their top must-read books to inspire women along their leadership journey.

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Coronavirus business resources—stay up to date. Stay supported.

Small and medium business

Remote data access in Sage 50cloud

NSBA Covid-19 Small Business Resources 

U.S. Chamber of Commerce Coronavirus Emergency Loans Small Business Guide and Checklist 

Setting Up Direct Deposit

The value of a supply contingency plan

SOS Business Planning Guide

If you own a Canadian product, please visit our Canadian Sage coronavirus hub.

Sage legal disclaimer

The information contained herein is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. We would like to stress that there is no substitute for customers making their own detailed investigations or seeking their own legal advice if they are unsure about the implications of trade on their businesses.

While we have made every effort to ensure that the information provided herein is correct and up to date, Sage makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.