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Coronavirus (COVID-19) hub

We're here to help

Nothing is more important to Sage than our customers and our employees. We’ve gathered information and resources to help you navigate the current coronavirus pandemic.

Getting back to business

Facing the next steps together—we're here to support you as you get back to work in this new normal. Find support resources and information to help you along the way.

NEW webinar—PPP and forgiveness update

Join attorney, Susan J. Markey from Maslon LLP as she continues to provide updates regarding their understanding of the CARES Act, the PPP, and loan forgiveness. As well as diving deeper into the resources available for businesses.

Date/time: October 1, 12:30 p.m. ET

Wellness essentials

Help create a safer environment for your employees and customers. Reusable face masks, hand sanitizers, and more are now available at Logo Products by Harland Clarke.

COVID-19 legislation

Updates on new legislation impacting your business and information for all Sage products.

PPP loan forgiveness information updated as more details become available.

Free PPP loan forgiveness tool.

Sage coronavirus webinars, podcasts, and training: support for your business

Working from home? The new normal

Join researcher and speaker, Dr. Tracey Wilen, as she explores the new normal of working from home on a virtual team.

How to use Sage Bank Feeds for easy bank reconciliation

Join us to learn how to use Sage 50 Accounting to simplify the account reconciliation process. We'll cover bank statements and how to establish a secure online connection with your bank to download transaction records to the Account Reconciliation window.

Planning for the future in uncertain times

Join us as we discuss how automation tools can help businesses survive and thrive in a post COVID-19 world.

Sage University

Learn more about training courses and certifications for Sage products.

Reopening businesses and returning employees to work after COVID-19

Join attorney, Melissa M. Lamere as she discusses the return to work after COVID-19.

How to reduce costs in a market downturn

Thought leaders from Sage and TravelBank will discuss the challenges of quickly shifting operating costs, and share tactical advice for streamlining expenses to preserve cash and strengthen your financial position.

Remote working with Sage 50cloud

Sage 50cloud software includes valuable features to help you manage your business remotely.

COVID-19: Resources, regulations, and the road ahead

Insights from National Small Business Association president, Todd McCracken. 

Anticipating the balance of 2020: Scenarios exploring COVID-19

Join us as we share and explore Kantar’s scenarios for how the U.S. marketplace will unfold over the balance of 2020.

COVID-19 related fraud

Hosted by Sontiq®, partnered with Harland Clarke® and Sage, to learn best practices for protecting and securing sensitive personal and business information from fraud while working from home.

COVID-19, new skills needed, and the innovation mindset

Ed Kless talks with Garrett Wagner, CPA, about the impacts of COVID-19 on himself and his clients, new skills that are needed for professionals, and the innovation mindset.

How to optimize your accounting during an economic downturn

Accounting industry experts from Sage, C3 Evolution Group, and the Sage Accountant Advisory Council take you through actions you can implement to optimize your business accounting during COVID-19.
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Support and advice for each of our products

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How to start a business in 2020

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A guide to business continuity: 6 tips to manage uncertainty

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Ready to Reopen: A Playbook for Your Small Business

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SBA Guidance for Businesses and Employers

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Business Survival Guide

Sage coronavirus frequently asked questions

Sage continues to monitor the coronavirus situation and take steps to mitigate risks to our customers, partners, and colleagues. We have established global, regional, and local business continuity plans that are being retested and refined as a further cautionary measure. In addition, our global and regional taskforces meet daily. They are comprised of representatives from our Executive Committee and other executive management, supported by experts from risk, security, travel, people, property, IT, and communications.
The North America regional taskforce is led by our Managing Director, Nancy Harris. We have implemented a set of safety precautions, including updated travel and safety guidance, and restricted travel to high-risk and outbreak areas. We are also in the process of proactively equipping our colleagues to work from home. As the situation develops, we will continue to assess and implement mitigation and prevention measures recommended by the CDC that will improve safety and help ensure business continuity.
We’ve taken steps to prevent or minimize service disruption by enabling a distributed workforce to operate from a home office in real time and collaborate with colleagues and customers as if they are sitting next to them. This also allows us to maintain service to our customers and partners in events such as this.
To help limit the impact and spread of the coronavirus, we ask that customers and partners help us take cautionary mitigation measures; for example, limiting face-to-face business meetings and instead using video conferences wherever possible. We are monitoring the situation and will follow all local and global health guidelines, including those from WHO and the CDC.
We are confident we have the proper business continuity plans in place to continue to serve our customers. The teams who provide our software services and support services are well prepared to continue operations in the event of any Sage office impacts. We are also implementing contingency plans for our back-office functions to ensure customers receive the same great service they have become accustomed to. Since this is a fast-moving situation, we are constantly assessing our capabilities and implementing controls and solutions as needed.
Many customers are facing the need to close offices and support access to Sage solutions by remote employees. While options vary by solution, most of our products can be accessed remotely, if necessary. Options range from remote VPN access to desktops and servers, to implementing Sage Drive (Sage 50cloud), Sage 300cloud web screens, or third-party hosting. Please check with your business partner or Sage support to discuss the best option for your company.

Business continuity advice and coronavirus (COVID-19) updates

We’re continually gathering advice you can use to adapt your business and provide resources to your employees. 

Visit the Sage Advice business continuity hub
5 ways to adapt your recruitment strategy for remote talent

5 ways to adapt your recruitment strategy for remote talent

For a new normal, you need to reinvent your recruiting style. Here are five remote recruiting tips to help hire top talent from anywhere in the world.

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3 business continuity tips for construction companies

3 business continuity tips for construction companies

Vice president of Sage CRE Dustin Anderson highlights key areas of focus for builders and contractors, offering tips to keep business moving.

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Todd Shapiro on the impact of COVID-19 on the accounting profession

Todd Shapiro on the impact of COVID-19 on the accounting profession

Overnight, the accounting profession changed. Todd Shapiro discusses the accounting industry looks like now and what trends we can expect in the future.

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5 ways technology can mitigate the risks of ghost and zombie assets

5 ways technology can mitigate the risks of ghost and zombie assets

Both ghost and zombie assets arise from improper tracking of fixed assets. Here are five ways techology can mitigate the risks of ghost and zombie assets.

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Transforming the supply chain - AI and blockchain technology explained

Transforming the supply chain - AI and blockchain technology explained

How can Industry 4.0 assist your supply chain management? Read on see supply chain AI and blockchain technology explained.

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Integrate traceability data to meet chemical regulations

Integrate traceability data to meet chemical regulations

Chemical manufacturing has always been a volatile industry, with ongoing pressures such as product commoditization, material volatility and fluctuating...

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Your four-step checklist for refining your business plan

Your four-step checklist for refining your business plan

After you’ve been in business for a while, your business plan may need a refresher. Here are the areas you should re-examine today.

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Your business isn’t usual, so why rely on business-as-usual ERP tools?

Your business isn’t usual, so why rely on business-as-usual ERP tools?

Your business isn’t usual, so why rely on business-as-usual enterprise resource management (ERP) tools?

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The Practice of Now 2020: The essential report for accountants

The Practice of Now 2020: The essential report for accountants

The Practice of Now explores accountants' attitudes and looks at how their clients are changing. Read this for useful advice and download your free report.

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Why now is a good time to start a business: Advice from our experts

Why now is a good time to start a business: Advice from our experts

According to our panel of entrepreneurs and business experts, now is a good time to start a business, as 2020 presents several new business opportunities.

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Registration for Sage Sessions Construction and Real Estate Online is now open

Registration for Sage Sessions Construction and Real Estate Online is now open

Join us on Thursday, November 12 for Sage Sessions Construction and Real Estate Online for a day of inspiration, practical guidance, and technology.

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No more admin headaches–AutoEntry helps digitize your business

No more admin headaches–AutoEntry helps digitize your business

AutoEntry integrates with Sage 50cloud Accounting alleviating manual entry aches and pains, adding time and money back into your pocket. Here’s how…

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Gary Boomer on the resiliency of the accounting profession

Gary Boomer on the resiliency of the accounting profession

This episode of the Sage Advice podcast features Gary Boomer. Gary is a leading authority on technology and strategic planning in the accounting profession. As the Visionary and Strategist at Boomer Consulting, Inc., he created The Boomer Technology Circles and the CIO Circle, two peer groups that help some of the accounting profession’s top firms bridge the […]

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Kelly Phillips Erb on what comes after the extended tax season

Kelly Phillips Erb on what comes after the extended tax season

What do tax prepares and awyers need to know about the upcoming economic landscape? Kelly Phillips Erb discusses what comes next with Ed Kless.

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Ready to be your own boss? Resources to help you start, manage, and move your business forward

Ready to be your own boss? Resources to help you start, manage, and move your business forward

Are you ready to be your own boss? We have assembled guides and expert advice to help you start, manage, and move your business forward.

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Disrupting the profession: 3 ways accountants can grow and thrive

Disrupting the profession: 3 ways accountants can grow and thrive

Accounting is on the brink of positive disruption and perfectly primed for the challenges of 2020. Accountants don't just have to adapt, they can thrive.

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Coronavirus business resources—stay up to date. Stay supported.

Small and medium business

Remote data access in Sage 50cloud

NSBA Covid-19 Small Business Resources 

U.S. Chamber of Commerce Coronavirus Emergency Loans Small Business Guide and Checklist 

Setting Up Direct Deposit

The value of a supply contingency plan

SOS Business Planning Guide

If you own a Canadian product, please visit our Canadian Sage coronavirus hub.

Sage legal disclaimer

The information contained herein is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. We would like to stress that there is no substitute for customers making their own detailed investigations or seeking their own legal advice if they are unsure about the implications of trade on their businesses.

While we have made every effort to ensure that the information provided herein is correct and up to date, Sage makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.