search icon

Prepare and empower your business during uncertain times

We are here to support you during this time. We’ve gathered information and resources to help navigate the current Coronavirus situation. You can also find out about support for Sage solutions, including enabling your remote working capabilities. Check this page often for updates.

Steve Hare

Steve Hare, CEO: Navigating uncertain times with calm, caution, and commitment

Read Steve's blog >

Nancy Harris

A message from Nancy Harris, Executive VP and Managing Director, North America

Read Nancy's message >

Paycheck Protection Program

A Small Business Association loan that helps businesses keep their workforce employed during the Coronavirus (COVID-19) crisis. The Paycheck Protection Program (PPP) will be available through June 30, 2020.

Lenders may begin processing loan applications April 3, 2020.

Sage Coronavirus frequently asked questions

Sage continues to monitor the coronavirus situation and take steps to mitigate risks to our customers, partners, and colleagues. We have established global, regional, and local business continuity plans that are being retested and refined as a further cautionary measure. In addition, our global and regional taskforces meet daily. They are comprised of representatives from our Executive Committee and other executive management, supported by experts from risk, security, travel, people, property, IT, and communications.
The North America regional taskforce is led by our Managing Director, Nancy Harris. We have implemented a set of safety precautions, including updated travel and safety guidance, and restricted travel to high-risk and outbreak areas. We are also in the process of proactively equipping our colleagues to work from home. As the situation develops, we will continue to assess and implement mitigation and prevention measures recommended by the CDC that will improve safety and help ensure business continuity.
We’ve taken steps to prevent or minimize service disruption by enabling a distributed workforce to operate from a home office in real time and collaborate with colleagues and customers as if they are sitting next to them. This also allows us to maintain service to our customers and partners in events such as this.
To help limit the impact and spread of the coronavirus, we ask that customers and partners help us take cautionary mitigation measures; for example, limiting face-to-face business meetings and instead using video conferences wherever possible. We are monitoring the situation and will follow all local and global health guidelines, including those from WHO and the CDC.
We are confident we have the proper business continuity plans in place to continue to serve our customers. The teams who provide our software services and support services are well prepared to continue operations in the event of any Sage office impacts. We are also implementing contingency plans for our back-office functions to ensure customers receive the same great service they have become accustomed to. Since this is a fast-moving situation, we are constantly assessing our capabilities and implementing controls and solutions as needed.
Many customers are facing the need to close offices and support access to Sage solutions by remote employees. While options vary by solution, most of our products can be accessed remotely, if necessary. Options range from remote VPN access to desktops and servers, to implementing Sage Drive (Sage 50cloud), Sage 300cloud web screens, or third-party hosting. Please check with your business partner or Sage support to discuss the best option for your company.

Webinars, podcasts, and training: Support for your business

Run your business remotely with Sage 50cloud

Complimentary webcast held April 2, 2020.

Families First Coronavirus Response Act (FFCRA) and HRMS

COVID-19 resources

Rafael Casas on some of the COVID-19 resources available from Sage and our partners.
Dark blue icon of a computer screen

Support and advice for each of our products

support person icon

We’re open for business. We’re here to support you.

book icon

Business Survival Guide

Small business resources

Helpful information

COVID-19 Small Business Guidance & Loan Resources

5 Questions for Businesses to Ask Themselves During an Interruption

U.S. Chamber of Commerce Coronavirus Emergency Loans Small Business Guide and Checklist

HR 6201 Families First Coronavirus Response Act and Sage 50 US Payroll

Setting Up Direct Deposit

Product specific resources

Sage 50cloud Accounting

Sage Accountants Network 

Sage Timeslips  

Business continuity advice and Coronavirus (COVID-19)

We’ve collated tips and advice to help you adapt your business and provide resources to your employees.

Visit the Sage Advice business continuity hub
Managing uncertainty:  The value of a supply contingency plan

Managing uncertainty: The value of a supply contingency plan

What you should do in the short and medium-term in terms of supply chain contingency planning. Here are our tips on what you should do.

Read more Read more
How you can help your construction business navigate these unprecedented times

How you can help your construction business navigate these unprecedented times

Here are a few things you can do to help keep your construction business running while you navigate these unprecedented times.

Read more Read more
Working remotely for small business owners and accountants

Working remotely for small business owners and accountants

Here's a list of tools and helpful tips to help Sage customers work remotely and empower their business and customers through cloud-based technology.

Read more Read more
Managing uncertainty: 5 tips to keep your small business moving

Managing uncertainty: 5 tips to keep your small business moving

Winston Churchill once said, “Difficulties mastered are opportunities won.” Here are 5 tips to help your small business navigate this time of uncertainty.

Read more Read more
Managing uncertainty: Creating a workplace plan for business disruptions

Managing uncertainty: Creating a workplace plan for business disruptions

Here are some tips for creating a contingency plan that addresses the impact to your organization, employees, suppliers, and customers.  

Read more Read more
Managing uncertainty: Achieving business continuity with the cloud

Managing uncertainty: Achieving business continuity with the cloud

A plan for business continuity is just as important as your plan for driving revenue, and cloud connectivity can resolve both. Here's how.

Read more Read more
Infographic: How your business can leverage digitalization with CFO 3.0

Infographic: How your business can leverage digitalization with CFO 3.0

Sage commissioned a study of over 500 US-based CFOs understand the real impact tech is having on their day to day tasks. Here are our findings.

Read more Read more
Six workforce trends reshaping your business

Six workforce trends reshaping your business

How to take advantage of workforce trends to maximize your business's success, and the role of technology in making it possible.

Read more Read more

Stay safe. Stay up to date. Stay supported.

If you own a Canadian product, please visit our Canadian Sage Coronavirus Hub.

Learn more

Sage Legal Disclaimer

The information contained herein is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. We would like to stress that there is no substitute for customers making their own detailed investigations or seeking their own legal advice if they are unsure about the implications of trade on their businesses.

While we have made every effort to ensure that the information provided herein is correct and up to date, Sage makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.