Version 1.0 - Updated 10 May 2023
This accessibility statement applies to the Sage.com website.
We want as many people as possible to be able to use Sage.com. That means you should be able to:
AbilityNet also has advice on making your device easier to use if you have a disability.
Important note: Sage.com is currently updating the website. We are bringing in improved accessibility support as we go, but not all features benefit from this technology yet.Sage.com uses the Web Content Accessibility Guidelines (WCAG) version 2.1 AA as its minimum standard for accessibility compliance.
We would like all images, graphics and objects on a page that have meaning to have a text alternative. However, sometimes text alternatives aren’t available, they are not easy to understand, or they do not match what is presented visually. We are working to fix this by replacing older code and resolving identified bugs.
We would like to provide captions for time-based media. We would also like to provide audio description tracks or a text alternative (transcript) to allow users who are visually impaired or blind to fully understand the content of the video.
We would like to ensure elements marked as tabs are marked up correctly to avoid confusion for screen reader users.
We would like to ensure where custom controls have been used on the website that these controls are accessible for all users.
We would like PDFs to be accessible by correcting the reading order of the PDF document, ensuring the PDF is correctly tagged so it is available to screen reader users and ensuring all PDFs have a title that describes the topic.
We would like to update the website where content is visually grouped together as lists so that the corresponding relationships are programmatically available to screen reader users.
We would like to ensure where tables are used on the website that they are structured correctly.
We need to enable the progress indicator which uses CSS to convey information to be announced by screen reading software.
When using the tab button to move around, we would like the sequence of movement to be logical. However, our testing revealed some situations in which the order is not as we would expect. We are working to fix this.
When there are interactive components on the screen, we need to ensure there is a visible focus state indicator.
We would like everything interactive to be accessible using the keyboard alone. However, there are elements which cannot be accessed using a keyboard only. Our site navigation, tables and some buttons are not yet keyboard accessible. To fix this, we are working on new navigation, tables and buttons to remove any keyboard traps.
There are checkboxes which have been customised and hidden incorrectly.
We need to ensure all form controls have a programmatically associated label and, where inputs are part of a group, they have a shared or common label.
We would like to adjust the timings of timeout on the shopping cart to enable all users an opportunity to extend the period of time. We would also like to adjust the timings of content that disappear before some users have had time to read it.
We would like to provide features to allow users to bypass repeated blocks of content, for example, navigation that appears on every page, as this may help some users. These features are not present in the product today but we'll add them.
We would like to ensure all page titles are descriptive.
We need to ensure all our modals are accessible and do not trap users’ focus.
We must ensure all our links are labelled correctly and have accessible names and the appropriate markup.
We are updating our navigation structures, including mega-menus, to ensure the structures are labelled correctly.
We are ensuring all buttons that use an icon or image have suitable alternative text which will act as the accessible name for the component.
We must ensure our carousel content is labelled descriptively.
We would like the visual presentation of everything interactive to have good contrast against background colours to assist people with visual impairments. However, in some places, this is not the case. To fix this, we are working on improved visual styles.
We would like the visual presentation of the text to have good contrast against background colours to assist people with visual impairments. However, in some places, this is not the case. To fix this, we’re working on improved visual styles and phasing out the use of placeholder text.
We must ensure our content is easily dismissible when presented on mouse hover.
We want to ensure all of our headings describe topic or purpose. We must ensure the purpose of our buttons is concise and unambiguous, to be understood when screen readers are navigating out of context.
If a status message appears, we would like it to be clear to all users. Currently, messages are not coded in a way that users of some assistive technologies would notice. To fix this, we are developing how our messages are coded.
This audit was conducted on 08 August 2022. Testing was conducted using a variety of methods and technologies.
Browsers and Assistive Technology (AT) combinations for desktop using Windows version 11:
Browsers and Assistive Technology (AT) combinations for mobile and tablet:
If you need support, find problems not listed on this page or if you believe we are not meeting accessibility requirements, please contact us at accessibility@sage.com.
We will consider any requests and get back to you as soon as possible. For any general Sage Accounting technical enquiries please call +44 191 479 5911.
Give Feedback