Small Business Saturday: 5 reasons to shop small this holiday season
Stephen Kelly, CEO of Sage, shares his top five reasons to shop small – in the holiday season and beyond. As the leaves continue to fall and Christmas trees start to appear on local high streets, Small Business Saturday is a day to celebrate and support the small business builders, owners and entrepreneurs who create the majority […]
1. Products you won’t find anywhere else
Like many fathers, I too am a frequent recipient of socks. Nice as they are, smaller businesses are full of one of a kind, artisan products, the originality of which can be hard to match in a bigger business. Red Herring Games – one of our Sage customers and one of the Small Business Saturday Champions this year, create murder mystery dinner party games and events, with weird and wonderful titles such as Murder on the Disorientated Express, A Midsummer Night’s Scream and – my personal favourite Death by PowerPoint.2. Great customer service with quirky characters
The nature of small businesses allows them to cultivate a personality more easily than in big, multinational companies. A local independent coffee shop in London Bridge, Three Wheels, which I visit frequently, has perfected this art of tailored, quirky customer service that puts a smile on your face. The baristas are often singing and the owner’s dog usually sits in his basket next to queuing customers. Recently, a major coffee company opened up next door. When I asked one of the baristas at Three Wheels how she felt about this, she shrugged, smiling. “It doesn’t really matter to us,” she said. “They’re not our competition.” This confidence in their own product and unique brand will serve this local gem amazingly well – they know it’s this originality that keeps the customers coming back.The
Discover important trading dates for your business – including new ways to help you take advantage of popular selling days throughout the year.