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Crossref references Sage Intacct for streamlining its financial processes

The nonprofit membership association for scholarly publishing realizes headcount savings using Sage software

Duplicate data entry threatens to put the brakes on growth

Crossref was struggling to keep up with its rapid growth using an outdated on-premises accounting system. Because the nonprofit’s CRM wasn’t integrated with its accounting software, the finance team was spending a lot of time on duplicate data entry and tedious Excel-based processes.

What’s made us love Sage Intacct even more over time has been the personal attention that the company’s expert, dedicated team provides at every step.

Lisa Hart
Director of Finance & Operations

Finance team cuts its workload in half

Sage Intacct is streamlining Crossref’s revenue recognition and accounts receivable processes with features like automated dunning - eliminating days of work and freeing up staff to focus on other projects. The software allows the team to produce custom invoices based on each publisher’s activity, saving several days of manual work.

We’ve streamlined our financial processes across the board, which saves about $45,000 in headcount each year despite our 53% growth since adopting Sage Intacct.

Lisa Hart
Director of Finance & Operations

Transition to insight-backed decisions

Sage Intacct trusted financials and powerful dimension-based reporting help Crossref foster data-driven decision making across the organization. Management is now making more informed decisions about which services to add, cut, or maintain based on their profitability.

We can now confirm the viability of new offerings quickly - even for products that are revenue neutral, but strategically contribute to Crossref’s mission.

Lisa Hart
Director of Finance & Operations

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