Your customers are evolving. Changes to the consumer landscape and advancements in technology are giving rise to a new age where executives don’t decide how customer-centric their companies are. Customers do.
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How AI can improve the customer service experience
Recent developments in AI and automation have made the technology more accessible to small and medium-sized businesses. When integrated into businesses, AI has the potential to drive efficiency, decrease costs, and much more. However, most business owners aren’t fully aware of how this technology works. AI, most simply defined, is a technology that can use […]
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