25 April, 2024 6 min read How AI can improve the customer service experience Learn how AI can improve customer service experiences. From chatbots to smart emails, we cover what you need to know abo...
4 July, 2019 7 min read How to make the move to running a cashless business Turning your company into a cashless business can be beneficial for your customers and the environment. Here's what you ...
12 July, 2018 4 min read How GDPR improves customer experience for your consumers While the GDPR focuses on how personal data is handled, one benefit is how it can lead your business to improve the cust...
17 July, 2017 4 min read Five crucial advantages of face-to-face client meetings Making the effort to meet clients in person may not be a priority with heavy workloads, but it's a valuable way to commu...
17 July, 2017 3 min read How to deliver better customer service with business management software Make the transition from customer service management to CRM (customer relationship management) and give your customer se...
17 July, 2017 < 1 min read Infographic: Customer experience in 2020 What sort of experience will your customers expect in 2020? Our infographic will help you get ahead of the game and make...
5 October, 2016 4 min read What does CX Day and customer experience mean to you? We're proud to support CX Day. Here, a group of our Business Experts discuss what customer experience means for their bu...
24 September, 2013 3 min read Customer service and going the extra mile Sage Business Expert Craig Sharp explains how much of his success comes down to good customer service and going the extr...
