Take a good look at your team. When issues arise are they offering creative solutions? Do they share information with each other, offer suggestions, go beyond their job responsibilities when needed, and continually find ways to improve? These are often key characteristics of engaged employees.
Numerous studies show that engaged employees work more effectively and can have a significant positive impact on your business results. They also are more likely to stay with your company, critical in today’s more competitive environment for construction talent. In fact, a recent AGC study underscores the importance of retaining good employees. Conducted in late 2014, the study showed that 43 percent of construction firms are losing craft workers and 36 percent are losing construction professionals to other construction companies.
While engaged employees bring many positives to your company, disengaged workers can actually cost you money. Gallup indicated in its State of the American Workplace report that disengaged employees cost the U.S. between $450 billion to $550 billion each year in lost productivity.
Consequently when construction firms are evaluating how to optimize their workforce, engagement should be a consideration. Besides observing employee behavior, many companies measure engagement by surveying their employees. Gallup’s report includes a sampling of engagement questions to ask employees such as:
- Do you know what is expected of you at work?
- How satisfied are you with the company?
- Would you recommend the company as a great place to work?
- Do you feel your opinion matters to your co-workers and managers?
- Do you feel you have the opportunity to learn and grow at work?
- Are you recognized for the work you do?
As these questions suggest, your construction company plays a key role in making sure your employees are engaged. Most workers want to feel that they’re respected contributors to their company’s success. When it comes to engagement, that’s a good place to start.
Want to learn more about the engaged employees? Read the ROEI®: Return on Investment® white paper.