search icon

Expert advice, support, and education

Everything you need in one place.

Expert support team

For any questions you may have about our products, you can rely on our expert and experienced customer support team.

Accountant and bookkeeper hub

We are committed to helping you and your clients. Our hub for accountants and bookkeepers gives you one place to access all the latest news, advice and support on offer.

Help centre

Our help centre has everything you need to help you get the most from your software 24/7. Here you can gain access to help files, community, email us your queries, or speak to us on web chat or phone.


Got a question? Ask everyone. Get quick answers to your questions from accounting professionals and Sage experts, just like you in the community.

Get social

Tweet your questions to our support team on @SageGroupZA

Not in a rush?

Email us your query and we’ll get in touch. We aim to answer emails within 1 working day.

Dedicated account manager and practice support team

Your dedicated Account Manager and Practice Support Team are on hand to help you prepare and execute a growth plan for your practice.

Learn and get any help you need to succeed

Sage University*

All the learning your practice needs with in-depth training, education, webinars, videos, product certification, thought leadership and industry expertise.
* You will need your Sage account number to create a login and access Sage University.

Be ready for the future with Sage

Helping accountants and bookkeepers succeed with simple-yet-powerful technology, advice, support, and compliance.

Get advice for growing your practice

Tech is replacing accountants, but their new role is much more valuable

Tech is replacing accountants, but their new role is much more valuable

In 2006, I predicted that accounting as we knew it then would be redundant by the turn of the decade. At the time, technology was starting to advance, and accounting scandals dominated the headlines. Two years later, the world plunged into a financial crisis, and the profession was partly responsible. Market for Lemons One reason […]

Read More Read More
3 questions to help accountants discover their value proposition

3 questions to help accountants discover their value proposition

I was a bit concerned when the bank called to cancel my client’s finance application meeting. What did we do wrong? What did we forget? Turns out – nothing. In fact, our reports and financials were so thorough that the bank cancelled the meeting because it had more information than it needed to grant my […]

Read More Read More
A new purpose for the accounting profession

A new purpose for the accounting profession

The words ‘accounting’ and ‘bookkeeping’ were once used interchangeably. But their respective meanings are drifting apart. As technology rapidly and unblinkingly learns how to perform routine accounting tasks, the traditional accounting value proposition of bookkeeping is being commoditised. Now, accountants, and the businesses they work for, must find a new purpose; instead of ‘balancing the […]

Read More Read More