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Establish a culture of resilience in a post pandemic world

Read our guide on how to plan and prepare for the next 100 days 

The next 100 days – the COO’s return to BAU

The COO has always been responsible for efficient, scalable and smooth operations. COVID has uprooted that efficiency, smoothness and predictability. This whitepaper discusses what strategies a COO might seek to embed in the next 100 days if they were starting with a blank sheet of paper.

This whitepaper covers:

Revisiting the COO’s job

  • Recognising the forever changes
  • Establishing a culture of operational resilience
  • Getting one step ahead of new customer expectations
  • Looking to a new horizon

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