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Fast-growing Australian manufacturer reclaims one day per week with Sage

Hygenie Australia - Australia

Sage X3 helps Dr Mark’s HyGenie simplify and scale its operations globally.
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Enabling global expansion with a flexible and scalable ERP

As a micro start-up, Dr Mark’s HyGenie was looking for an ERP system that would enable and support the company’s rapidly growing global aspirations. As a business operating through multiple channels — including ecommerce — it would likely take on new licensees and distributors, so wanted a system that allowed it to integrate new business entities and manage them in a single platform.
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Sage X3 appealed to Dr Mark’s HyGenie because it allows us to run multiple companies and markets in one integrated system.

Steve Plakotaris
CEO and Managing Director

Automating the end-to-end sales process

Sage X3 has helped HyGenie gain significant efficiencies by seamlessly integrating its ecommerce channels, including Amazon, into a single platform. Everything is now consolidated and streamlined, from the shopping cart and payment gateways, to receiving stock availability notifications.
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Sage X3 has allowed us to automate our entire ecommerce sales process. The solution will save us considerable time and effort in the future.

Steve Plakotaris
CEO and Managing Director

Significant time savings with automated customer communications

Thanks to Sage X3, the process of sending customer communications is now much faster and easier. Dr Marks’ HyGenie customer loyalty email program is now fully automated; communications are automatically sent to customers to remind them to reorder.
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Sage X3 has helped us cut down the time we spend on manual processes by one day per week.

Steve Plakotaris
CEO and Managing Director