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Sage HRMS software support

We know the right support is the difference between succeeding and failing in HR.
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Make the most out of your people investment

With Sage Business Care®, you can be sure we are taking every possible step to maximize your investment in HRMS software

Receive fast, professional care

Sage HRMS software assurance and support plans maximize your software investment by giving you an impressive selection of practical benefits. You'll have unlimited access to technical expertise, educational opportunities, and product upgrades and enhancements, plus 24/7 access to the Sage HRMS online Knowledgebase. With two annual Sage Business Care® plan options to choose from, you'll know your system is in competent hands—and your business is positioned to focus on greater profitability.

Sage Business Care® plans provide outstanding support services for your business and your Sage HRMS software. And this translates into peace of mind for you. Whether it's our Gold or Silver plan, you'll receive automatic access to software upgrades and product enhancements. When you need immediate information to help keep your software running smoothly, you can peruse the Sage HRMS online Knowledgebase at any time. And you'll also receive quarterly payroll tax updates.

Just select the plan that best suits your business needs. The more comprehensive plan is the Gold plan. This plan is ideal for those who want optimal value from their Sage HRMS software. The Silver plan is more appropriate for customers happy with basic support.

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Sage Business Care® plans: Quick look

Silver plan

At a minimum, a basic plan is essential for every Sage HRMS customer. The Silver plan provides unlimited support, live chat assistance, plus software upgrades and enhancements—including quarterly tax updates—to boost your productivity. Keeping your software up to date in this way gives you the confidence of knowing your solution is operating at the optimal level.
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Gold plan

The premium plan, gives you the ideal combination of support, maintenance, and training to ensure your software is running at peak performance. Only the Gold plan includes the tools you need to make informed decisions about health care and the requirements of the ACA. With the Gold plan, you receive all the benefits of the Silver plan, plus additional benefits that maximize the value of your HR software and take you a step further in your product knowledge.
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Need training? Have questions? Want guidance? We’re here to help

Learn

Master the best techniques to put your software to work for you with Sage University—home to on-demand learning topics and comprehensive instructor-led classes.
Sage University

Solve

Get 24/7 access to support articles, product documentation, as well as the latest software downloads and updates in Sage Knowledgebase.
Sage Knowledgebase

Inquire

Join industry peers, certified partners, and Sage pros online 24/7 in Sage City—the best place to ask questions and share product experiences, tips, and tricks.
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Contact

If you’ve got questions, don’t worry. We offer multiple ways for you to get the answers you need quickly.
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