Ensure customers are always taken care of with innovative CRM software from Sage

A robust CRM system will support your clients through their entire customer journey from first interaction to final conversion.

Create brand loyalty that’ll last a lifetime with CRM software from Sage.

Ensure customers are always taken care of with innovative CRM software from Sage

A robust CRM system will support your clients through their entire customer journey from first interaction to final conversion.

Create brand loyalty that’ll last a lifetime with CRM software from Sage.

Ensure customers are always taken care of with innovative CRM software from Sage

A robust CRM system will support your clients through their entire customer journey from first interaction to final conversion.

Create brand loyalty that’ll last a lifetime with CRM software from Sage.

What is CRM Software?

CRM (Customer Relationship Management) allows you to track and manage your interactions with prospects, leads and customers as they move through every stage of your company’s sales cycle.

If ERP lets you focus on running of your business, CRM helps you focus on customers. CRM software helps companies to improve customer relationships by organising and automating communications and activities across all customer-facing departments including sales, marketing and customer service. With data about customer interactions stored in one central location, you and your team can gain valuable insights to help you nurture these relationships at every stage of the customer journey.

Understanding your customers can help improve marketing campaigns. With the help of CRM software, your marketing team can identify customer touchpoints like leads, new opportunities, and opportunities for conversions. They can then use this data to create targeted campaigns to drive sales.

CRM software also lets you quickly and easily download reports for key areas of your business including sales, customer service, lead reports, and marketing. CRM software even allows you to create tailored reports that measure how the business is performing against KPIs. This allows managers can evaluate where the business stands and make more informed decisions.

CRM Benefits

CRM systems simplify the sales process and shorten sale cycles to help you make the most of every sales opportunity.

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Help your teams accomplish more
Avoid duplication of work and handle customer relationships more efficiently with a consolidated view of data.
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Improve customer service
Gain an end-to-end view of the customer life-cycle based on the reliable data and capitalise on up-sell and cross-sell opportunities.
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Market your products and services
Send targeted campaigns based on customer information and drive growth upwards.
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Work faster and smarter
Automating workflows that seamlessly connect one department to the next ensures your business processes run smoothly and efficiently.
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Use visibility to drive profitability
Using real-time information about the volume and value of trade in your company, you can identify sales patterns and cross-sell opportunities.
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Pitch new products to the right people
With better business insight, you will be able to leverage reliable customer data and target customers who want your new products and services.

Discover innovative CRM software from Sage

We understand the importance of customer relationships. That’s why we’ve designed a range of CRM solutions. From sales, marketing, and service modules to fully integrated CRM, we’ll help extend the power of your Sage Business Management Solution right across your business.

Uncover the power of Sage CRM

Real customers. Real stories. Real experiences.

"We believe that we’re now one of the leaders in the industry in providing critical information to clients, instantly accessible whenever they want it. This helps us to win new business and enhance our service to existing clients."

Simon Adcock,

ATECH Security

"We can instantly respond to customers’ requirements and queries and give them the answers they need. It’s very impressive."

Malcolm Ditty,

The Signature Works